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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198019317
Report Date: 11/14/2024
Date Signed: 01/30/2025 11:46:24 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/07/2024 and conducted by Evaluator Cynthia Reyes
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20241107083709
FACILITY NAME:MONTESSORI ACADEMY OF ARCADIAFACILITY NUMBER:
198019317
ADMINISTRATOR:EMILENE JULEFACILITY TYPE:
850
ADDRESS:940 W DUARTE ROADTELEPHONE:
(626) 447-2246
CITY:MONROVIASTATE: CAZIP CODE:
91016
CAPACITY:132CENSUS: 98DATE:
11/14/2024
UNANNOUNCEDTIME BEGAN:
12:07 PM
MET WITH:Site Supervisor, Emilene JuleTIME COMPLETED:
05:10 PM
ALLEGATION(S):
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Personal Rights
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPA) Cynthia Reyes conducted an unannounced site inspection to investigate the complaint allegations listed above. This inspection is to ensure the health and safety standards as required by the regulations governing child care centers are met. LPA met with Site Supervisor, Emilene Jule LPA was taken on a tour of the facility indoors and out, staff names and children census was taken.

During the course of this investigation, LPA conducted Interviews with staff, children, and the reporting party and received and reviewed documents.

Personal Rights-Per Reporting Party, Staff did not ensure child was dressed appropriately for the weather. RP stated the child had a sweater on a day in the play ground where it was extremly hot weather, however it was not said how this was known by the RP. Per interviews it was stated that children are asked to take off sweaters and jackets if the weather is hot outside. If the weather is cold then children are encouaged to keep sweaters and jackets on.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Cynthia Reyes
LICENSING EVALUATOR SIGNATURE:

DATE: 11/14/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/14/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 33-CC-20241107083709
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: MONTESSORI ACADEMY OF ARCADIA
FACILITY NUMBER: 198019317
VISIT DATE: 11/14/2024
NARRATIVE
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Some parents will call and tell the staff they want the child to put on a sweater or jacket if its cold. Interviews stated that some children don't want to take off the sweater or jacket even when hot outside and staff will not force the child to do what they don't want to do. Per the issue with the child going home with the shoes on the wrong feet, per interviews it is unknown how the child had the shoes on the wrong feet due to the child had shoes that were on and loose and that would slip off through out the day and staff would have to keep putting the shoes back on the child. Before the child went home one staff had put the shoes back on the child and when the parent came to pick up the child another staff noticed the shoes on the wrong feet and offered the parent to fix them and parent just stated she would take care of the child at that time. That was during the same conversation the staff and parent had regarding the child runny nose and temperature being taken, so staff was unsure if parent realized and heard regarding the shoes on the wrong feet. Staff stated she remembers putting the shoes on the right feet but not sure if they fell off again before mom came for pick up and child tried to put them back on.

Although the allegations may have happened or are valid there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Appeal rights were provided.

Exit interview conducted and report was reviewed with the Site Supervisor, Emilene Jule.

Page 2 of 2.
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Cynthia Reyes
LICENSING EVALUATOR SIGNATURE:

DATE: 11/14/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/14/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2