198019317-7-21-2025-33-CC-CGAN-DL22CY-20250829171728

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198019317
Report Date: 07/21/2025
Date Signed: 07/21/2025 03:34:21 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/24/2025 and conducted by Evaluator Cynthia Reyes

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20250624125005

FACILITY NAME:	MONTESSORI ACADEMY OF ARCADIA		FACILITY NUMBER:	198019317
ADMINISTRATOR:	EMILENE JULE		FACILITY TYPE:	850
ADDRESS:	940 W DUARTE ROAD		TELEPHONE:	(626) 447-2246
CITY:	MONROVIA	STATE: CA	ZIP CODE:	91016
CAPACITY:	132	CENSUS:	DATE:	07/21/2025
		UNANNOUNCED	TIME BEGAN:	08:00 AM
MET WITH:	Site Supervisor, Emilene Jule		TIME COMPLETED:	03:45 PM

ALLEGATION(S):

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Neglect/Lack of Supervision
Admission Agreement
Personal Rights

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPA) Cynthia Reyes conducted an unannounced site inspection to present the findings of the above complaint allegations. This inspection is to ensure the health and safety standards as required by the regulations governing child care centers are met. LPA met with Site Supervisor, Emilene Jule who provided a tour of the day care indoors and out.

During the course of this investigation, LPA conducted Interviews, received and reviewed documents, LPAs own observations and received and reviewed police report and Doctors note.

Neglect/Lack of Supervision- Reporting Party (Rp) stated that the facility has poor supervision as the child is being bullied. The child stated she was touched by another child in her private area and on another occasion the child said another child had stepped on her stomach and that she told the teacher but they didn't do anything. Per interviews with staff, no one has ever seen any child touch child #1 in her private area.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Cynthia Reyes
LICENSING EVALUATOR SIGNATURE:	DATE: 07/21/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/21/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20250624125005

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: MONTESSORI ACADEMY OF ARCADIA	FACILITY NUMBER: 198019317
	VISIT DATE: 07/21/2025

NARRATIVE

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Staff state that the children are supervised at all times and even during bathroom time the staff have them separated boys with boys and girls with girls. During nap time the children are changed every day where they do not sleep next to the same child, it is always a different child next to another child. All children eat together in the class room with the staff at a table so children are unable to touch each other during meals. During outside time several staff are walking around the entire area of the play yard and children are also not allowed to run around the large play structure they must stay in the front of the play structure and it is all open space for all to see. Per interviews no one has witness any child step on another child stomach and children will tell the staff if another child has hurt them in any way.

Admission Agreement- Rp stated the child said another child had stepped on her stomach and that she told the teacher but they didn't do anything and mom was never told of the incident. Per interviews the school would give the parent an incident report if anything happen to a child, however child #1 has never had any incidents on file and no one was aware of any child stepping on child #1 stomach.

Personal Rights- Rp stated child #1 complained of her private area (vaginal area) being uncomfortable. Mom took child to the doctors and child disclosed to the doctor that someone at school had touched her vagina and that is why she was feeling uncomfortable there. On another occasion the child said another child had stepped on her stomach. Per interviews conducted no one has ever witness any incidents with child #1. Staff stated the child is active but sweet. She played and got along with all the children. Per the doctor note it was stated that the child had an abrasion at vaginal area, possibly due to straddle injury. Per the police report the Doctor did not seam concerned about a minor cut and when child was questions she denied being touched or having pain in her private area. Per officer they were unable to determine if a crime occurred due to the child's age.

Although the allegations may have happened or is valid there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Appeal rights were provided. Exit interview conducted and report was reviewed with Site Supervisor, Emilene Jule.

SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Cynthia Reyes
LICENSING EVALUATOR SIGNATURE:	DATE: 07/21/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/21/2025

LIC9099 (FAS) - (06/04)

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