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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198019427
Report Date: 12/07/2022
Date Signed: 12/07/2022 05:38:25 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/19/2022 and conducted by Evaluator Lilli Babcock
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20220919142046
FACILITY NAME:CARRILLO FAMILY CHILD CAREFACILITY NUMBER:
198019427
ADMINISTRATOR:BLANCA LIDIA CARRILLOFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(626) 374-1633
CITY:WHITTIERSTATE: CAZIP CODE:
90604
CAPACITY:14CENSUS: 8DATE:
12/07/2022
UNANNOUNCEDTIME BEGAN:
03:40 PM
MET WITH:Licensee, Blanca CarrilloTIME COMPLETED:
06:00 PM
ALLEGATION(S):
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Adult violated the personal rights of a child in care
Adult spanked day care child while in care.
Licensee prevents staff from reporting incident(s) involving day care child(ren).
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Lilli Babcock conducted an unannounced follow-up complaint inspection to deliver findings on the above allegations. A COVID risk assessment was conducted upon entry and appropriate PPE was used by LPA. LPA met with Licensee, Blanca Carrillo, to whom the reason for the visit was explained. Director guided LPA on a tour of the facility. LPA observed eight (8) children and licensee’s assistant present at the facility during this inspection.

Allegations:
Adult violated the personal rights of a child in care
Adult spanked day care child while in care
Licensee prevents staff from reporting incident(s) involving day care child(ren)

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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Lilli Babcock
LICENSING EVALUATOR SIGNATURE:

DATE: 12/07/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/07/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 33-CC-20220919142046
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: CARRILLO FAMILY CHILD CARE
FACILITY NUMBER: 198019427
VISIT DATE: 12/07/2022
NARRATIVE
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During this investigation, eight interviews including children, parents and other individuals were conducted by Investigations Branch (IB) investigator, Christine Ferris from 10/20/22 through 11/21/22. Investigator Ferris also obtained several documents related to the complaint allegation, including a children roster, facility profile, facility sketch, staff schedule, staff correspondence, a police report, and other relevant reports from additional agencies.

Persons interviewed denied any knowledge of or experiencing any personal rights violations at the daycare. Licensee and adults in the home denied any knowledge of the incident. Additionally, the complainant made inconsistent and vague statements concerning the incident.

Based on the information gathered, and interviews conducted, the preponderance of evidence standard has not been met, therefore the above allegations are found to be UNSUBSTANTIATED. A finding of unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

A notice of site visit was given and must remain posted for 30 days.
Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with Licensee, Blanca Carrillo



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SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Lilli Babcock
LICENSING EVALUATOR SIGNATURE:

DATE: 12/07/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/07/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2