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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198019586
Report Date: 10/17/2022
Date Signed: 10/17/2022 10:22:38 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/26/2022 and conducted by Evaluator Mireya Garcia
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20220826092813
FACILITY NAME:HERNANDEZ FAMILY CHILD CAREFACILITY NUMBER:
198019586
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 5DATE:
10/17/2022
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Sandra Hernandez, LicenseeTIME COMPLETED:
09:45 AM
ALLEGATION(S):
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Daycare home smells of marijuana.
Licensee yells at daycare children.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Mireya García arrived unannounced at the facility for the purpose of conducting a follow up complaint investigation to deliver findings regarding the allegations listed above. Due to COVID- 19 precautionary measures were taken, licensing staff present during inspection wore appropriate personal protective equipment. LPA Garcia met with Licensee, Sandra Hernandez who guided LPA on a tour of the facility. There were five (5) children observed to be present at the facility during this inspection, two (2) being infants.
Information provided by the complainant alleges that daycare home smells of marijuana and licensee yells at daycare children.

During this investigation LPA Razo interviewed Licensee, two (2) day care staff, one (1) day care child, one (1) adult family member and additional interviews were held over the phone with five (5) parents.
REPORT CONTINUES ON NEXT PAGE 1 OF 2.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Mireya Garcia
LICENSING EVALUATOR SIGNATURE:

DATE: 10/17/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/17/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 33-CC-20220826092813
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: HERNANDEZ FAMILY CHILD CARE
FACILITY NUMBER: 198019586
VISIT DATE: 10/17/2022
NARRATIVE
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Pertaining to the allegation that daycare home smells of marijuana; During the facility tour on 8/31/2022, LPA Razo did not detect marijuana odor nor a cigarette smoke. LPA Razo did not observe cigarette ashes as well. There were no disclosures that the facility has marijuana smells. There were no statements to indicate that there were smokers in the facility. Parents interviewed are happy with care provided by the staff and have no concerns.

Regarding to the allegation that licensee yells at daycare children, investigation has revealed that there were no disclosures to indicate that Licensee or anyone yells at daycare children. Majority of the children present were either too young to respond or refused to be interviewed. Parents interviewed disclosed being happy with care provided by the staff and have no concerns.

Based on the interviews conducted and records review, at this time there is not enough evidence to support the above allegations.

This agency has investigated the complaint alleging that daycare home smells of marijuana and licensee yells at daycare children. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore at this time the above allegations are deemed unsubstantiated. Should additional information become available in the future, this investigation may be reopened.



A notice of site visit was given and must remain posted for 30 days.
Exit interview conducted and report was reviewed with facility representative, Sandra Hernandez. REPORT ENDS HERE PAGE 2 OF 2.
SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Mireya Garcia
LICENSING EVALUATOR SIGNATURE:

DATE: 10/17/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/17/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2