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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198019814
Report Date: 07/24/2025
Date Signed: 07/24/2025 03:44:48 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/15/2025 and conducted by Evaluator Lilli Babcock
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20250515122321
FACILITY NAME:PRIMANTI MONTESSORI ACADEMYFACILITY NUMBER:
198019814
ADMINISTRATOR:MARIBETH PERALTAFACILITY TYPE:
850
ADDRESS:10947 VALLEY HOME AVETELEPHONE:
(562) 943-0246
CITY:WHITTIERSTATE: CAZIP CODE:
90603
CAPACITY:124CENSUS: 67DATE:
07/24/2025
UNANNOUNCEDTIME BEGAN:
02:15 PM
MET WITH:Academic Director, Rosalie GuzmanTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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Staff did not prevent the spread of illness at the facility
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Lilli Babcock conducted an unannounced complaint inspection to deliver findings for the above allegation. LPA met with Academic Director, Rosalie Guzman, to whom the reason for the visit was explained. Academic Director guided LPA on a tour of the facility. Census was taken. LPA observed 23 children with 4 staff present in the 2-year-old classroom (Room 2), 17 children with 4 staff in the 3-year-old classroom (Room 3), and 27 children with 4 staff present in the 4-year-old classroom (Room 4).

During this investigation LPA conducted interviews with Director, Academic Director, four (4) staff, and three (3) day care parents. LPA Babcock also obtained several documents related to the complaint allegation, including but not limited to, a copy of the Facility Roster (LIC 9040), Personnel Report (LIC 500), and copies of Illness Reports.

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Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Lilli Babcock
LICENSING EVALUATOR SIGNATURE:

DATE: 07/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/24/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 33-CC-20250515122321
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: PRIMANTI MONTESSORI ACADEMY
FACILITY NUMBER: 198019814
VISIT DATE: 07/24/2025
NARRATIVE
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Allegation: Staff did not prevent the spread of illness at the facility

According to the allegation, there were several children with symptoms of diarrhea and staff did not do enough to prevent the spread of diarrhea in the preschool program.

According to the Unusual Incident Report submitted by the facility to the Department on 5/30/25, “Children with diarrhea who were not immediately picked up, were separated to a different area in the classroom”. Staff interviewed also stated children with diarrhea were kept in the classroom at one table until picked up by parents. During interviews, Staff #4 stated, “Some of the parents say they work an hour away and they can’t pick them up right away”. Staff #4 reported that one parent was notified to pick up their sick child at 1:00 pm but the child was not picked up in the classroom until 5:00 pm. Additionally, Staff #4 stated, “We try to keep the kids who are sick at a different table, but it’s hard. We have a sick room, but we have too many kids who are sick and not enough qualified staff to use the sick room in the office.” During interviews, Staff #2, Staff #4 and Staff #5 stated that despite their best efforts, they were unable to keep the ill children completely isolated from the well children in the classroom, while waiting for parents to pick up the ill children.

When asked about any policies the facility has for ill children returning back to school, the Academic Director stated, “We have a policy that ill children should be symptom free without the use of medication for 24 hours before returning to school. It says it on the Illness Report the parents receive”. However, when LPA reviewed children’s Illness Reports for the period during the facility outbreak of diarrhea, LPA observed Child #1 was sent home from the facility two days in a row for diarrhea. LPA showed the Academic Director the Illness Reports for Child #1 which show Child #1 was sent home with Diarrhea on two consecutive days. Academic Director stated that Child #1 should not have been accepted into the facility after being sent home with diarrhea the previous day. Staff #4 stated, “We



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SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Lilli Babcock
LICENSING EVALUATOR SIGNATURE:

DATE: 07/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/24/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 33-CC-20250515122321
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: PRIMANTI MONTESSORI ACADEMY
FACILITY NUMBER: 198019814
VISIT DATE: 07/24/2025
NARRATIVE
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send kids home after one episode of diarrhea, but the problem is the parents would bring them back the next day and say they were fine but then they had diarrhea again and we would have to send them home again”.

During an annual visit on 2/10/25, facility director stated the isolation area is located in a room in the office, and one staff member will provide 100% supervision until ill child is picked up from the facility. During interviews on 5/19/25, Director stated, “We couldn’t keep the children in the sick room in the office because of the diarrhea. We don’t have the things needed to change them there. For diarrhea we don’t isolate for need of access to the bathroom”. Parents interviewed also stated they have picked up ill children in the classroom.

Based on LPAs interviews which were conducted and record review, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12, Chapter 1, are being cited on the attached LIC 9099D.

A notice of site visit was given and must remain posted for 30 days.


Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with Academic Director, Rosalie Guzman.


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SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Lilli Babcock
LICENSING EVALUATOR SIGNATURE:

DATE: 07/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/24/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 33-CC-20250515122321
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: PRIMANTI MONTESSORI ACADEMY
FACILITY NUMBER: 198019814
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/24/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/22/2025
Section Cited
CCR
101226.2(a)
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101226.2 Isolation for Illness (a) A center shall be equipped to isolate and care for any child who becomes ill during the day.

This requirement was not met as evidenced by:
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Academic Director states she will have a training with staff regarding isolating ill children and will submit to LPA a training agenda signed by all staff. AD also states the facility will review the policy on isolating ill children and update as needed and submit any updates to LPA.
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Based on interview and record review, the facility did not comply with the section cited above as facility was not able to completely isolate ill children during a diarrhea outbreak, which poses/posed a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Lilli Babcock
LICENSING EVALUATOR SIGNATURE:

DATE: 07/24/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/24/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 4