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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198019818
Report Date: 02/20/2025
Date Signed: 02/20/2025 01:01:59 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/11/2025 and conducted by Evaluator Veronica Martinez-Garza
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20250211093516
FACILITY NAME:ST. JOHN'S LUTHERAN PRESCHOOLFACILITY NUMBER:
198019818
ADMINISTRATOR:BERNADETTE GALINDOFACILITY TYPE:
850
ADDRESS:417 N. 18TH STREETTELEPHONE:
(323) 722-9885
CITY:MONTEBELLOSTATE: CAZIP CODE:
90640
CAPACITY:60CENSUS: 39DATE:
02/20/2025
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Bernadette GalindoTIME COMPLETED:
10:55 AM
ALLEGATION(S):
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Facility has accesible airfreshners throughout the facility
INVESTIGATION FINDINGS:
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On 02/20/25 at 08:45 a.m., Licensing Program Analyst (LPA) Veronica Martinez Garza conducted an unannounced complaint investigation to the above allegation. LPA met with director, Bernadette Galindo who guided LPA on a tour of the facility. There was a total of 39 children present with 09 staff.

During the course of the investigation, LPA Martinez-Garza interviewed Staff 1 (S1) and took pictures of the walkway leading to the library and science areas.

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Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Chico
LICENSING EVALUATOR NAME: Veronica Martinez-Garza
LICENSING EVALUATOR SIGNATURE:

DATE: 02/20/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/20/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 33-CC-20250211093516
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: ST. JOHN'S LUTHERAN PRESCHOOL
FACILITY NUMBER: 198019818
VISIT DATE: 02/20/2025
NARRATIVE
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According to the Reporting Party (RP), "Facility has accessible air fresheners throughout the facility.”

Allegation regarding- Facility has accessible air fresheners throughout the facility. According to the RP, the facility has air fresheners plugged into the walls at the reach of the children. Per RP, these air fresheners are glass, they get hot, and the children are inhaling the chemicals. RP states that the air refreshers are black on top and are afraid they will explode. LPA was unable to interview the RP as RP did not provide a phone number nor responded to LPAs email. During LPAs walk through of the facility, air fresheners were observed plugged in on the walkway leading to the children’s classrooms, library, and science areas accessible to children. LPA did not observe the air fresheners to be black on top. LPA touched one of the air fresheners and they were not hot. According to the director, children walk through the area where the air fresheners are plugged in to access the library and science areas. Per director, children are always supervised while walking in and out of the classrooms. Director stated that the air fresheners are not inside the classroom; however, there are air fresheners are in the walkway leading to the classrooms and inside the director’s office. Per director, air fresheners are constantly changed/maintained. During the inspection, the director immediately removed all air fresheners plugged in on the walkway and placed them inside a zip loc bag. LPA took pictures of the walkway. LPA recommends that the facility researches which air fresheners do not pose a potential risk to children since air fresheners release chemicals.

Based on LPAs observations, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12, Chapter 1, the following deficiency are being cited (see attached 9099D).

The following deficiencies were cited in accordance with Title 22 of the California Code of Regulations and Health & Safety Codes. Please see 809D for documentation of deficiencies.

A notice of site visit was given and must remain posted for 30 days.



Exit interview conducted and report was reviewed with director Bernadette Galindo.

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SUPERVISORS NAME: Ana Chico
LICENSING EVALUATOR NAME: Veronica Martinez-Garza
LICENSING EVALUATOR SIGNATURE:

DATE: 02/20/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/20/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 33-CC-20250211093516
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: ST. JOHN'S LUTHERAN PRESCHOOL
FACILITY NUMBER: 198019818
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/20/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/20/2025
Section Cited
CCR
101238(g)
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101238 Buildings and Grounds
g) Disinfectants, cleaning solutions, poisons and other items that could pose a danger if readily available to children shall be stored where inaccessible to children.

This requirement is not met as evidenced by:
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Director immediately removed all air fresheners that were accessible to children.
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Based on LPAs observations, the facility has air fresheners accessible to children in the walkway leading to the children's classrooms, library, and science areas.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Ana Chico
LICENSING EVALUATOR NAME: Veronica Martinez-Garza
LICENSING EVALUATOR SIGNATURE:

DATE: 02/20/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/20/2025
LIC9099 (FAS) - (06/04)
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