<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198019832
Report Date: 11/10/2021
Date Signed: 11/10/2021 10:03:59 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/21/2021 and conducted by Evaluator Jose Guzman
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20211021141052
FACILITY NAME:LEAPS AND BOUNDSFACILITY NUMBER:
198019832
ADMINISTRATOR:LORENA VASQUEZFACILITY TYPE:
850
ADDRESS:13921 AMAR ROADTELEPHONE:
(626) 960-3485
CITY:LA PUENTESTATE: CAZIP CODE:
91746
CAPACITY:70CENSUS: 29DATE:
11/10/2021
UNANNOUNCEDTIME BEGAN:
09:23 AM
MET WITH:Director, Lorena VasquezTIME COMPLETED:
10:05 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff did not prevent day care children from engaging in inappropriate behavior
Child sustained injury while in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 11/10/2021 at 09:23 a.m., Licensing Program Analyst (LPA) Jose Guzman conducted an unannounced complaint inspection to deliver findings of the above allegations. A risk assessment was conducted when entering the facility. LPA met with Director, Lorena Vasquez, who guided LPA on a tour of the facility. There was a total of 29 children present with 4 staff.

Staff did not prevent day care children from engaging in inappropriate behavior- Complainant alleged that Child #1 (C1) was touched and hit in private area by Child #2 (C2) on two separate days. LPA was unable to interview complainant as complaint was anonymous.
Page 1 of 3
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Chico
LICENSING EVALUATOR NAME: Jose Guzman
LICENSING EVALUATOR SIGNATURE:

DATE: 11/10/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/10/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 33-CC-20211021141052
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: LEAPS AND BOUNDS
FACILITY NUMBER: 198019832
VISIT DATE: 11/10/2021
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
LPA conducted interviews and reviewed records on 10/27,10/28, and 11/01/2021. LPA conducted interviews with Staff #1 (S1), #2 (S2), #3 (S3), #4 (S4), #5 (S5), and Child #2 (C2), #3 (C3), #4 (C4), #5 (C5), #6 (C6). S1, S2, S3, and S5 stated that the children have not engaged in inappropriate behavior and staff did not observed anything inappropriate take place at the facility. During the course of interviews, S2 stated that child identified in the complaint was not present when the alleged touching or hitting took place. S2 also stated that at no time did C1 (alleged victim) disclose any wrongdoing by C2. When interviewed, C2 was unable to identify who C1 was. C5 and C6 stated that they had not been witness to C1 getting hurt by other children in care. C6 stated that whenever children try to play with C1, C1 would tell the teacher that the children were hurting C1 when they were not. Based on records reviewed, C2 was not present on one of the alleged days. Based on the evidence obtained during the course of the investigation through interviews and records reviewed, the evidence does not support, nor disprove the above allegation that staff did not prevent day care children from engaging in inappropriate behavior. Therefore, the allegation has been determined to be unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

Child sustained injury while in care- Complainant alleged that C1 was hit with toys by C2 on two separate days. LPA was unable to interview complainant as complaint was anonymous. LPA conducted interviews and reviewed records. LPA conducted interviews with Staff #1 (S1), #2 (S2), #3 (S3), #4 (S4), #5 (S5), and Child #2 (C2), #3 (C3), #4 (C4), #5 (C5), #6 (C6). No disclosures by staff of C1 being injured nor were there any injury reports completed for C1’s alleged injury. C5 and C6 stated that they had not been witness to C1 getting hurt by other children in care. C6 stated that whenever children try to play with C1, C1 would tell the teacher that the children were hurting C1 when they were not. Based on records reviewed, C2 was not present on one of the alleged days. Based on the evidence obtained during the course of the investigation through interviews and records reviewed, the evidence does not support, nor disprove the above allegation that child sustained injury while in care.
Page 2 of 3
SUPERVISORS NAME: Ana Chico
LICENSING EVALUATOR NAME: Jose Guzman
LICENSING EVALUATOR SIGNATURE:

DATE: 11/10/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/10/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 33-CC-20211021141052
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: LEAPS AND BOUNDS
FACILITY NUMBER: 198019832
VISIT DATE: 11/10/2021
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Therefore, the allegation has been determined to be unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

The Notice of Site Visit (LIC 9213) must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Exit interview was conducted with Director, Lorena Vasquez.
SUPERVISORS NAME: Ana Chico
LICENSING EVALUATOR NAME: Jose Guzman
LICENSING EVALUATOR SIGNATURE:

DATE: 11/10/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/10/2021
LIC9099 (FAS) - (06/04)
Page: 3 of 3