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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198019834
Report Date: 12/05/2025
Date Signed: 12/05/2025 03:38:07 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/04/2025 and conducted by Evaluator Mary Silva
COMPLAINT CONTROL NUMBER: 33-CC-20251004152632
FACILITY NAME:LEAPS AND BOUNDSFACILITY NUMBER:
198019834
ADMINISTRATOR:LORENA VASQUEZFACILITY TYPE:
830
ADDRESS:13921 AMAR ROADTELEPHONE:
(626) 960-3485
CITY:LA PUENTESTATE: CAZIP CODE:
91746
CAPACITY:19CENSUS: 4DATE:
12/05/2025
UNANNOUNCEDTIME BEGAN:
12:55 PM
MET WITH:Director Tanya PriceTIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Staff did not adequately address inappropriate behaviors among children.
INVESTIGATION FINDINGS:
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On 12/05/2025 Licensing Program Analyst (LPA) Mary Silva conducted an unannounced site inspection to present the findings of the above complaint allegation. Licensing staff met with Director Tanya Price to whom the reason for the visit was explained. LPA was led on a tour of the facility. Census was taken. LPA observed 4 napping children with 1 Staff.

During this investigation, LPA obtained a copy of the facility roster, personnel report, copies of ouch/incident reports for the months of September 2025 and October 2025 pertaining to allegation, photographs obtained by reporting party demonstrating circular teeth marks on varies parts of the body, left upper arm, left forearm and lower back, a scratch under left eye, reviewed file for child #1, and obtained a copy of policy on discipline. LPA conducted interviews with director, infant staff, and parents of children in care.

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Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Mary Silva
LICENSING EVALUATOR SIGNATURE:

DATE: 12/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/05/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 33-CC-20251004152632
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: LEAPS AND BOUNDS
FACILITY NUMBER: 198019834
VISIT DATE: 12/05/2025
NARRATIVE
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Regarding the allegation: Staff did not adequately address inappropriate behaviors among children. Reporting party alleged there were multiple separate incidents where child #1 was bitten, scratched and pushed by other children. Based on interviews conducted by director and staff, the infant classroom has a few number of children that have demonstrate aggressive behavior towards other children as many are teething and cannot verbally express themselves. The facility stated they redirect children when aggressive behavior is displayed and provide teething toys for soothing gums to prevent children from biting others. Per interviews conducted by parents some expressed their child sustained bite marks from other children while in care.

Based on interviews and disclosures made during the department investigation, the preponderance of evidence and the standard has been met, therefore, the allegation is found to be substantiated. California Code of Regulations (Title 22 Division & Chapter), are cited on the attached deficiencies page LIC 9099-D. These incidents pose a potential risk to the Health and Safety of the children in care.

A notice of site visit was given and must remain posted for 30 days. Appeal Rights provided. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted, report was read and provided to Director, Tanya Price.

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SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Mary Silva
LICENSING EVALUATOR SIGNATURE:

DATE: 12/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/05/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 33-CC-20251004152632
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: LEAPS AND BOUNDS
FACILITY NUMBER: 198019834
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/05/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
12/19/2025
Section Cited
CCR
101223(a)(1)(2)
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101223(a)The licensee shall ensure that each child is accorded the following personal rights:(1)To be accorded dignity in his/her personal relationships with staff and other persons. (2)To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.
This requirement was not met as evidenced by:
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Per director will have a staff meeting before POC due date on personal rights and will add one additional staff to shadow children that demonstrate aggressive behavior. Director will provide list of staff present, agenda and any handout provided.
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Based on interviews conducted, the facility did not comply with the section cited above as evidenced by disclosures made during department interviews with staff and daycare parents, which poses a potential risk to the health, safety, and personal rights of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Mary Silva
LICENSING EVALUATOR SIGNATURE:

DATE: 12/05/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/05/2025
LIC9099 (FAS) - (06/04)
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