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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198019882
Report Date: 04/03/2024
Date Signed: 04/03/2024 02:35:44 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/03/2024 and conducted by Evaluator Cynthia Reyes
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20240403104845
FACILITY NAME:B & D LEARNING CENTER, INCFACILITY NUMBER:
198019882
ADMINISTRATOR:DAVID & ELIZABETH HOLMESFACILITY TYPE:
850
ADDRESS:931 BASELINE RDTELEPHONE:
(909) 392-3333
CITY:LA VERNESTATE: CAZIP CODE:
91750
CAPACITY:58CENSUS: 41DATE:
04/03/2024
UNANNOUNCEDTIME BEGAN:
11:01 AM
MET WITH:Carlota Garlington, Assistant DirectorTIME COMPLETED:
02:45 PM
ALLEGATION(S):
1
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9
Personal Rights- Staff speaks inappropriately towards the daycare children
INVESTIGATION FINDINGS:
1
2
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5
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13
Licensing Program Analysts (LPAs) Cynthia Reyes and Stephanie Li conducted an unannounced site inspection to present the findings of the complaint allegation listed above. This inspection is to ensure the health and safety standards as required by the regulations governing child care centers are met. LPAs met with Carlota Garlington, Assistant Director, who the complaint was gone over.

During the course of this investigation of Personal rights: Per complainant staff speaks to children in an emotionally abusive way by yelling and using words like sit down and be quiet, or by standing over a crying child yelling get up. Per interviews, no other person has heard or seen the staff member yelling emotionally or physically abusive towards any child.

Based on interviews, record reviewed, received and LPAs observation, the above allegation is deemed UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

An exit interview was conducted, and a copy of this report was provided to Carlota Garlington, Assistant Director, along with the Notice of Site Visit and Appeal Rights.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Cynthia Reyes
LICENSING EVALUATOR SIGNATURE:

DATE: 04/03/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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