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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198019937
Report Date: 09/15/2022
Date Signed: 09/15/2022 04:45:07 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/20/2022 and conducted by Evaluator Mireya Garcia
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20220720130858
FACILITY NAME:KIDDY TYME CHILD CARE/LEARNING CENTERFACILITY NUMBER:
198019937
ADMINISTRATOR:ANGELA TSAIFACILITY TYPE:
850
ADDRESS:1465 N MONTEBELLO BLVDTELEPHONE:
(323) 278-9088
CITY:MONTEBELLOSTATE: CAZIP CODE:
90640
CAPACITY:90CENSUS: 27DATE:
09/15/2022
UNANNOUNCEDTIME BEGAN:
02:40 PM
MET WITH:Patricia Enriquez, Head Teacher
& Administrator, Suk “Mandy” Seto		TIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Classroom operating out of ratio.
Staff provides daycare children with expired milk.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Mireya García arrived unannounced at the facility for the purpose of conducting a follow up complaint investigation to deliver findings regarding the allegations listed above. Due to COVID- 19 precautionary measures were taken, licensing staff present during inspection wore appropriate personal protective equipment. LPA met with Head Teacher, Patricia Enriquez who guided LPA on a tour of the facility. The Administrator, Suk "Mandy" Seto later arrived during LPA's inspection.

Upon arrival, the following staff were present during this inspection: Pre Kinder Class RM: Staff #1 with 9 preschoolers, Preschool RM: Staff # 2 with 8 preschoolers, and Twaddler RM: Staff #3 & #4 with 8 preschoolers. Teacher-child ratio is met.

Report continues on next page 1 of 3.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Mireya Garcia
LICENSING EVALUATOR SIGNATURE:

DATE: 09/15/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/15/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 33-CC-20220720130858
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: KIDDY TYME CHILD CARE/LEARNING CENTER
FACILITY NUMBER: 198019937
VISIT DATE: 09/15/2022
NARRATIVE
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Information provided by the complainant alleges that a few years ago the classroom was operating out of ratio and that staff was providing day care children with expired milk.

During this investigation, LPA Garcia obtained a copy of Children’s rosters LIC 9040 dated 09/08/22, 09/07/22 and 07/26/22, parent handbook, enrollment packet, Twaddler daily activity/ diaper check schedule, diaper changing procedures posting, pictures of the diaper changing area were taken and interviews were conducted with the Administrator and four (4) day care staff.

Pertaining to the allegation that the classroom was operating out of ratio interviews conducted with staff determined incidents occurred in 2010-2011 where Staff #3 was left alone with 13-15 children leaving only staff #3 in the classroom providing the care and supervision of children in care. Statements confirm that incidents took place at the facility in the Twaddler room due to staff shortages. This poses a potential health and safety risk to children in care.

During inspections conducted on 09/15/22, 07/26/22, 06/23/21 and 06/08/21 LPA Garcia observed the facility meeting the required teacher-child ratio. Per Administrator Suk “Mandy” Seto, the facility has had low enrollment since 03/2020. The staff interviewed during this investigation confirmed this information. There are a total of 29 children enrolled and 5 staff present daily. LPA obtained a current copy of the Personnel Report (500) dated 09/15/2022 and LPA verified the staff currently working. LPA also obtained a current children’s roster to verify the total number of children enrolled since 03/2020. Report continues on next page 2 of 3.

SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Mireya Garcia
LICENSING EVALUATOR SIGNATURE:

DATE: 09/15/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/15/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 33-CC-20220720130858
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: KIDDY TYME CHILD CARE/LEARNING CENTER
FACILITY NUMBER: 198019937
VISIT DATE: 09/15/2022
NARRATIVE
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Regarding to the allegation of staff provides day care children with expired milk interviews conducted with staff determined staff provide children with am and pm snack. Statements confirm by staff that staff serves the children and staff conducts inventory of the food provided.

Based on observations made on 07/26/2022, LPA García observed expired food during inspection of the food inventory that is stored at the facility. LPA observed inside the refrigerator; flour tortillas with a best before date of 07/20/22, cream cheese with a best when used by date of 06/21/22, butter with an expiration of 11/29/19, Frozen chicken and cheese taquitos with a best by date of 3/13/22 (pictures were taken).

Based on LPAs observation, interviews which were conducted, and record reviews, the preponderance of evidence standard has been met, therefore the above allegations are found to be substantiated. California Code of Regulations, Title 22, Division 12, Chapter 1, the following deficiencies are being cited (see attached 9099D).

A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with Licensee representative, Suk “Mandy” Seto.


End of report: Page 3 of 3.

SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Mireya Garcia
LICENSING EVALUATOR SIGNATURE:

DATE: 09/15/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/15/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 33-CC-20220720130858
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: KIDDY TYME CHILD CARE/LEARNING CENTER
FACILITY NUMBER: 198019937
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/15/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/30/2022
Section Cited
CCR
101216.3(a)
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101216.3 Teacher-Child Ratio: (a) There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance, except as specified in (b) and (c) below. This requirement is not met as evidenced by:
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Per Administrator, she will provide training to all staff in regards to teacher child ratio and duties to ensure compliance of Title 22 Regulations and will then submit the training agenda, materials and staff sign in attendance for the training to CCLD by or before 09/30/22 in order to clear this citation.
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LPA’s interview disclosure confirmed by staff that incident took place years ago where Staff #3 was left with 13-15 children alone in the classroom providing the care and supervision of children in care. This poses a potential health and safety risk to children in care
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Type B
09/30/2022
Section Cited
CCR
101227(a)
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101227-Food Services:(a)In child care centers providing meals to children, the following shall apply: (1) All food shall be safe and of the quality and in the quantity necessary to meet the needs of the children..... All food shall be selected, stored, prepared and served in a safe and healthful manner. This requirement is not met as evidenced by:
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During this inspection LPA Garcia did not observe any expired food. Per Administrator, she will provide training to all staff in regards to food servings, inventory and duties to ensure compliance of Title 22 Regulations and will then submit the training agenda, materials and staff sign in attendance for the training to CCLD by or before 09/30/22 in order to clear this citation.
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Based on LPA's observations made on 07/26/2022- expired food; flour tortillas with a best before date of 07/20/22, cream cheese with a best when used by date of 06/21/22, butter with an expiration of 11/29/19, Frozen chicken/cheese taquitos with a best by date of 3/13/22. This poses a potential health and safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Mireya Garcia
LICENSING EVALUATOR SIGNATURE:

DATE: 09/15/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/15/2022
LIC9099 (FAS) - (06/04)
Page: 4 of 4