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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198020057
Report Date: 04/02/2026
Date Signed: 04/02/2026 02:00:17 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/23/2026 and conducted by Evaluator Ashley Calderon
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20260123100907
FACILITY NAME:CLARK FAMILY CHILD CAREFACILITY NUMBER:
198020057
ADMINISTRATOR:GAIL R. CLARKFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(213) 725-3696
CITY:CARSONSTATE: CAZIP CODE:
90746
CAPACITY:14CENSUS: 12DATE:
04/02/2026
UNANNOUNCEDTIME BEGAN:
09:50 AM
MET WITH:Licensee Gail ClarkTIME COMPLETED:
01:20 PM
ALLEGATION(S):
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Licensee is transporting children to an unlicensed facility
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Ashley Calderon conducted an subsequent complaint visit at the above facility to deliever findings. LPA arrived at the facility and met with Licensee Gail Clark, and LPA disclosed purpose of today's visit.

Upon arrival LPA Calderon observed Licensee with 2 staff assistant and 12 children (2 whom were Infants). All adult individuals were discussed, noted and cleared. During today's visit LPA Calderon conducted tour of the facility. LPA conducted additional interview questions to Licensee, Child #3 and Child #4. Due to lead during the investigation process LPA did a collateral visit to the possible alleged unlicensed home with Licensee G.Clark. Licensee during today's interview informed LPA bought an additional home that is not in use for day care.

Based on allegation: Licensee is transporting children to an unlicensed facility.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Warren Birks
LICENSING EVALUATOR NAME: Ashley Calderon
LICENSING EVALUATOR SIGNATURE:

DATE: 04/02/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/02/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20260123100907
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: CLARK FAMILY CHILD CARE
FACILITY NUMBER: 198020057
VISIT DATE: 04/02/2026
NARRATIVE
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The allegation was found unsubstantiated based on the following observations and interviews. LPA Calderon toured and observed the alleged unlicensed home; there were no signs of a day care setting, although LPA did observe a few items intended for children; Licensee Clark informed LPA these items are used for her grandchildren when they are not receiving daycare services.

Based on previous investigations conducted with neighboring residents who surround the alleged unlicensed home, 3 interviewed neighbors informed LPA Calderon have not seen day care children at the alleged unlicensed home. Based on interviews with children 3 out of 4 children, although they mentioned Licensee Clark having an additional home and going to another home there were discrepancies in the children’s interviews. Per Licensee Clark’s interview, they informed LPA they do provide transportation services and at times picks up grandchildren from their whom who also receive day care services and sometimes has other day care children with them although care is not provided at this location.

3 out of 3 staff interviewed informed LPA Calderon children are being provided transportation services and Licensee transports the children to above day care address or places for field trips to places intended for children and staff did not mention children get taken to unlicensed home. 3 out of 3 parent interviews were conducted and informed LPA facility provides transportation services, and they had signed written consent authorizing transportation. 2 out of 3 parents interviewed did not report children being transported to an unlicensed care location and transportation services are utilized for field trips and/or school pickups for school age children. 1 out of 3 parents interviewed informed LPA Calderon the children get transported to an unlicensed home by the Licensee and staff assistants stay there with the children


Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the allegation is unsubstantiated.
No deficiencies are being cited according to California Code of Regulations, Title 22.
An exit interview was conducted with Licensee Gail Clark.
SUPERVISORS NAME: Warren Birks
LICENSING EVALUATOR NAME: Ashley Calderon
LICENSING EVALUATOR SIGNATURE:

DATE: 04/02/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/02/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2