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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198020079
Report Date: 08/28/2024
Date Signed: 09/04/2024 02:21:13 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/18/2024 and conducted by Evaluator Mary Silva
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20240718082937
FACILITY NAME:SALCEDO FAMILY CHILD CAREFACILITY NUMBER:
198020079
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 0DATE:
08/28/2024
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Licensee Syvonney SalcedoTIME COMPLETED:
10:00 AM
ALLEGATION(S):
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Licensee is not meeting day care child's diapering needs
INVESTIGATION FINDINGS:
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On 08/28/2024 Licensing Program Analyst (LPA) Mary Silva conducted an unannounced subsequent complaint inspection to conclude the investigation regarding the above complaint allegation Licensing staff met with licensee Syvonney Salcedo, to whom the reason for the visit was explained. Licensee provided a tour of the facility. Present during the inspection were licensee, and no children.

Complainant alleged that Licensee is not meeting day care child's diapering needs. During the course of this investigation, LPA obtained a copy of the facility roster, daycare policy, record of text message between both parties sent. On 06/06/24 where licensee notified parent child#1 had soiled clothes when they were picked up from the school bus. Interviews were also conducted with the Licensee, daycare child, and two daycare parents. There were no disclosures made during interviews or in documentations obtained to corroborate the alleged allegation.
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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Mary Silva
LICENSING EVALUATOR SIGNATURE:

DATE: 08/28/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/28/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 33-CC-20240718082937
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: SALCEDO FAMILY CHILD CARE
FACILITY NUMBER: 198020079
VISIT DATE: 08/28/2024
NARRATIVE
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Although the allegations may have happened or are valid there is not a preponderance of evidence to prove the alleged violations did or did not occur. The evidence to prove something happened is equal to and has just as much convincing weight that it did not happen therefore the allegations are unsubstantiated.
The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview conducted with Licensee, Syvonney Salcedo. Appeal Rights provided.

______________________________Page 2____________________________
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Mary Silva
LICENSING EVALUATOR SIGNATURE:

DATE: 08/28/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/28/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2