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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198020089
Report Date: 07/21/2021
Date Signed: 07/21/2021 02:36:06 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/26/2021 and conducted by Evaluator Nolan Tcheng
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20210526101517

FACILITY NAME:LEARNING TREE MONTESSORI OF ARCADIAFACILITY NUMBER:
198020089
ADMINISTRATOR:CAROLYN MORALESFACILITY TYPE:
850
ADDRESS:9845 E LEMON AVETELEPHONE:
(626) 241-1234
CITY:ARCADIASTATE: CAZIP CODE:
91007
CAPACITY:120CENSUS: 72DATE:
07/21/2021
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:VIctoria Garcia - DirectorTIME COMPLETED:
02:47 PM
ALLEGATION(S):
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Facility is operating out of ratio
Children are not accorded dignity in personal relationships with staff
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Nolan Tcheng conducted an unannounced in person inspection to deliver complaint findings. Upon arrival at 1:00pm, LPA was met by Director Victoria Garcia, to whom the purpose of the inspection was provided. LPA was provided a tour of the facility at 1:05pm.

Census was taken. There were 2 Staff and 20 Children in Room 1, 1 Staff and 22 Children in Room 3, 1 Staff and 12 Children in Room 5, and 1 Staff and 18 Children in Room 6. LPA observed all classrooms during naptime. LPA observed additional staff present on site.

Throughout the course of the investigation, interviews were conducted by LPA Tcheng with seven staff members, five children, and four parents. Documents in the form of Child Care Roster and Personnel Report were obtained during investigation.

REPORT CONTINUES PAGE 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Nolan Tcheng
LICENSING EVALUATOR SIGNATURE:

DATE: 07/21/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/21/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 5 of 7
Control Number 33-CC-20210526101517
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: LEARNING TREE MONTESSORI OF ARCADIA
FACILITY NUMBER: 198020089
VISIT DATE: 07/21/2021
NARRATIVE
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Director informed LPA there are two staff members assigned to each classroom. Per director, she has not had to speak to any staff regarding their discipline policy with the children in care.

Staff interviewed were aware of the Teacher-Child ratio. Staff interviewed made no disclosures of children not being accorded dignity in their relationships with staff.

Children interviewed did not make any disclosures regarding the above allegations.

Parents interviewed did not make any disclosures regarding the above allegations.

Based upon the evidence as presented above, this agency has investigated the allegations above and has determined that the allegation is Unsubstantiated. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated.

No deficiencies are being cited for the allegation listed above

Exit interview was conducted with Director Victoria Garcia at 2:30pm, including, but not limited to Provider Rights, Appeal Procedures and Agency’s Consultative Role.



The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

REPORT ENDS PAGE 2 of 2
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Nolan Tcheng
LICENSING EVALUATOR SIGNATURE:

DATE: 07/21/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/21/2021
LIC9099 (FAS) - (06/04)
Page: 6 of 7