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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198020089
Report Date: 12/16/2021
Date Signed: 12/16/2021 11:13:22 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/01/2021 and conducted by Evaluator Mireya Garcia
COMPLAINT CONTROL NUMBER: 33-CC-20211001173741
FACILITY NAME:LEARNING TREE MONTESSORI OF ARCADIAFACILITY NUMBER:
198020089
ADMINISTRATOR:CAROLYN MORALESFACILITY TYPE:
850
ADDRESS:9845 E LEMON AVETELEPHONE:
(626) 241-1234
CITY:ARCADIASTATE: CAZIP CODE:
91007
CAPACITY:120CENSUS: 36DATE:
12/16/2021
UNANNOUNCEDTIME BEGAN:
10:01 AM
MET WITH:Director, Victoria GarciaTIME COMPLETED:
11:20 AM
ALLEGATION(S):
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Staff speaks inappropriately in the presence of children.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Mireya García arrived unannounced at the facility for the purpose of conducting a follow up complaint investigation to deliver findings regarding the allegation listed above. Due to COVID- 19 precautionary measures were taken, licensing staff present during inspection wore appropriate personal protective equipment. LPA met with Director, Victoria Garcia who guided LPA on a tour of the facility. There were thirty-six (36) children observed to be present at the facility during this inspection.

Information provided by the complainant alleges that staff speaks inappropriately in the presence of children.

REPORT CONTINUES ON NEXT PAGE 1 OF 2.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Mireya Garcia
LICENSING EVALUATOR SIGNATURE:

DATE: 12/16/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/16/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 33-CC-20211001173741
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: LEARNING TREE MONTESSORI OF ARCADIA
FACILITY NUMBER: 198020089
VISIT DATE: 12/16/2021
NARRATIVE
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During this investigation, LPAs Garcia and Green obtained a copy of Children’s roster dated 10/06/21, obtained a copy of the facility security video footage dated 09/29/2021 and conducted interviews with Director, three (3) day care staff, three (3) former day care parents, four (4) current day care parents and attempted to interview one (1) former staff.

Regarding allegation of staff speaks inappropriately in the presence of children, interviews conducted with all staff denied observing or having knowledge of any staff speaking inappropriately to day care child(ren). No disclosures were made by former and current day care parents interviewed. Based on the interviews conducted, at this time there is not enough evidence to support the above allegation.

This agency has investigated the complaint alleging staff speaks inappropriately in the presence of children. Although the allegation may have happened or is valid; Based on interviews conducted; there were no witness to the allegation, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore at this time the allegation is deemed Unsubstantiated. Should additional information become available in the future, this investigation may be reopened.

A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with facility representative, Victoria Garcia.

END OF REPORT: PAGE 2 OF 2.
SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Mireya Garcia
LICENSING EVALUATOR SIGNATURE:

DATE: 12/16/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/16/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2