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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198020791
Report Date: 06/10/2022
Date Signed: 06/10/2022 12:35:28 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/05/2022 and conducted by Evaluator Nolan Tcheng
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20220505131717
FACILITY NAME:JUBILEE CHRISTIAN SCHOOLFACILITY NUMBER:
198020791
ADMINISTRATOR:HEATHER WARMANFACILITY TYPE:
850
ADDRESS:763 N. SUNSET AVETELEPHONE:
(626) 732-1500
CITY:WEST COVINASTATE: CAZIP CODE:
91790
CAPACITY:169CENSUS: 0DATE:
06/10/2022
UNANNOUNCEDTIME BEGAN:
12:03 PM
MET WITH:Lydia Guerrero - DirectorTIME COMPLETED:
12:50 PM
ALLEGATION(S):
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INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Nolan Tcheng conducted an inspection for the purpose of delivering complaint findings. Upon arrival at 12:03pm, LPA was greeted by Director Lydia Guerrero, to whom the purpose of the inspection was explained. At 12:07pm, LPA was given a tour of the facility where there were no children present at the time of inspection.

Census was taken. There were 0 children and 0 staff for Room 101 (2s), 0 children and 0 staff for Room 102 (2s), 0 children and 0 staff for Room 103 (Toddler), 0 children and 1 staff for Room 201 (3s), 0 children and 2 staff for Room 202 (3s), 0 children and 0 staff for Room 204 (3s), 0 children and 0 staff for Room 301, and 0 children and 0 staff for Room 302.

During the course of the investigation, interviews were conducted with eleven staff members. LPA obtained documentation in the form of Student sign in and out sheets and Staff timesheets.
REPORT CONTINUES PAGE 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claudia Guangorena
LICENSING EVALUATOR NAME: Nolan Tcheng
LICENSING EVALUATOR SIGNATURE:

DATE: 06/10/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/10/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 33-CC-20220505131717
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: JUBILEE CHRISTIAN SCHOOL
FACILITY NUMBER: 198020791
VISIT DATE: 06/10/2022
NARRATIVE
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Information from the complainant indicates that children are not laying in bed during nap time, resulting in facility being out of ratio.

During the inspection on 05/10/2022, LPA arrived at 1pm, during facility nap time. Licensing staff did not observe any children out of their cots during the tour of the facility. All children remained in their cots during the review of each classroom. During the inspection on today’s date, no children were present.

Interviews with all staff members revealed that facility staff are of the understanding that one teacher or assistant may be alone with up to twenty-four children during nap time, as long as all children are remaining in their cots. Director states that if a child were to need to get up or use the restroom, the staff member would call the office for assistance. Staff #2-4, 6-7, and 10 all corroborate that if there were a child that gets up or if a child needs help, they would contact the office administration to get assistance.

Children interviews were not conducted during this investigation.

Parent interviews were not conducted during this investigation.

Based upon the evidence as presented above, this agency has investigated the allegation above and has determined that the allegation is Unsubstantiated. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated.

No deficiencies are being cited for the allegations listed above

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative.



Exit interview was conducted with Director Lydia Guerrero, at 12:35pm, copy of the report provided.

END OF REPORT PAGE 2 of 2
SUPERVISORS NAME: Claudia Guangorena
LICENSING EVALUATOR NAME: Nolan Tcheng
LICENSING EVALUATOR SIGNATURE:

DATE: 06/10/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/10/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2