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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198020970
Report Date: 10/04/2022
Date Signed: 10/06/2022 02:04:13 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/26/2022 and conducted by Evaluator Seung Lee
COMPLAINT CONTROL NUMBER: 33-CC-20220926151402
FACILITY NAME:BLOSSOM GARDEN LEARNING ACADEMYFACILITY NUMBER:
198020970
ADMINISTRATOR:MEGHA SAHNIFACILITY TYPE:
850
ADDRESS:101 S. ATLANTIC BLVDTELEPHONE:
(626) 627-2318
CITY:ALHAMBRASTATE: CAZIP CODE:
91801
CAPACITY:75CENSUS: 34DATE:
10/04/2022
UNANNOUNCEDTIME BEGAN:
02:01 PM
MET WITH:Megha Sahni TIME COMPLETED:
04:00 PM
ALLEGATION(S):
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Staff handled child in a rough manor
Staff forced child to take a nap
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Seung Lee conducted an unannounced complaint inspection. Upon arrival LPA Lee met with Director Megha Sahni.

During the course of this investigation LPA Lee conducted interviews, reviewed documents, and made observations in regards to the above allegation.

The complaint alleges that Staff#1 handled Child#1 in a rough manner and Child#1 was forced to take a nap. The Director and Staff#1 denied these allegations and made no disclosure. The allegation goes on to specify that the facility was unable to provide video footage of the interaction between Staff#1 and Child#1 to the parent despite having cameras in the classroom. The Director stated that requested footage was not available due to footage not being saved by the company that provides this service. The details of the complaint stated that the video footage was requested by the parent of Child#1 on 08/25/22. A forwarded email from the facility shows a notification from the camera footage service company dated 08/16/22 that stated that recorded videos will be deleted by 08/22/22 since the trial period of the service was expiring.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Guangorena Claudia
LICENSING EVALUATOR NAME: Seung Lee
LICENSING EVALUATOR SIGNATURE:

DATE: 10/04/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/04/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 33-CC-20220926151402
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: BLOSSOM GARDEN LEARNING ACADEMY
FACILITY NUMBER: 198020970
VISIT DATE: 10/04/2022
NARRATIVE
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The Director stated she chose to not pay for the subscription fee to this company and decided to work with a different company for video recordings. This decision was made prior to the alleged incident involving Child#1 and Staff#1 on 08/24/22 and the video footage being requested on 08/25/22 per Director.

During interviews the Director and Staff members stated that children are not forced to sleep during nap time. The children are asked to lay down on their mats during nap time by the classroom teacher. If a child does not want to sleep during nap time, than they are provided with a book to read by the teacher. Staff interviewed stated that a child has the option to read the book sitting or laying down on his or her mat, but are asked to not get up and walk around, or go to a table, or make too much noise since it will disturb the other children who are sleeping during this time. The facility explained that since tables have just been cleaned prior to nap time, the children are asked to not use it to read their book during nap time.

Although it is possible that Child#1 was handled in a rough manner and forced to nap, there is not enough evidence found during this investigation that supported the allegations. The evidence provided by the facility regarding the camera footage not being accessible does line up with the forwarded email from the video footage company provided to LPA Lee during the investigation. The stated policy for children who do not wish to nap during nap time does not seem to violate any personal rights of children in care. It is not clear based on the information provided in the details of the allegation whether Child#1 had any objections to laying down on her mat during nap time since the complaint just stated that Child#1 allegedly did not want to sleep but was forced to. The staff member specified in the complaint stated in an interview that Child#1 did go to her mat and went to sleep after laying down for a few minutes.

Based on the evidence collected during the investigation, the allegations that staff handled child in a rough manor and forced child to take a nap may be valid. However, there is not enough preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore at this time the above allegations are found to be unsubstantiated.

Exit interview conducted with Director Megha Sahni. Appeal rights discussed and explained.
The notice of site inspection must remain posted for a period of 30 days during hours of operation. Failure to maintain posting will result in a civil penalty of $100.00 dollars.
SUPERVISORS NAME: Guangorena Claudia
LICENSING EVALUATOR NAME: Seung Lee
LICENSING EVALUATOR SIGNATURE:

DATE: 10/04/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/04/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2