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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198020970
Report Date: 07/13/2023
Date Signed: 07/17/2023 11:39:00 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/15/2023 and conducted by Evaluator Seung Lee
COMPLAINT CONTROL NUMBER: 33-CC-20230615102110
FACILITY NAME:BLOSSOM GARDEN LEARNING ACADEMYFACILITY NUMBER:
198020970
ADMINISTRATOR:MEGHA SAHNIFACILITY TYPE:
850
ADDRESS:101 S. ATLANTIC BLVDTELEPHONE:
(626) 627-2318
CITY:ALHAMBRASTATE: CAZIP CODE:
91801
CAPACITY:75CENSUS: 37DATE:
07/13/2023
UNANNOUNCEDTIME BEGAN:
02:30 PM
MET WITH:Megha Sahni TIME COMPLETED:
06:00 PM
ALLEGATION(S):
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Staff are operating out of ratio
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Seung Lee conducted an unannounced complaint inspection. Upon arrival LPA Lee met with Director Megha Sahni.

During the course of this investigation LPA Lee conducted interviews, reviewed documents, and made observations in regards to the above allegations.

The complaint alleges that the facility was operating out of ratio when 1 staff member had to provide care for 18 children in a preschool classroom. The reporting party went to state that this occurred on January of 2023 and was caused due to too many staff members not being available due to personal health reasons. The Director denied this allegation and made no disclosure. During the various unannounced inspections conducted, the facility was observed to be in the proper teacher to child ratio. The standard teacher to child ratio for a staff member with full units is 1 staff for up to 12 children during regular activities and 1 staff for up to 24 children during nap time.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claudia Guangorena
LICENSING EVALUATOR NAME: Seung Lee
LICENSING EVALUATOR SIGNATURE:

DATE: 07/13/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/13/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 33-CC-20230615102110
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: BLOSSOM GARDEN LEARNING ACADEMY
FACILITY NUMBER: 198020970
VISIT DATE: 07/13/2023
NARRATIVE
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During interviews conducted, LPA Lee was not able to obtain any direct evidence that went against or supported the allegation. LPA Lee observed that based on the number of teacher's hired and enrolled children in care, the preschool program has 2 teachers per classroom with an average of about 12 children per classroom. The facility did state during interviews that at occasions classrooms are combined during certain times of the day, but ratio is always maintained.

During the investigation, LPA Lee observed that Staff#1 would leave the classroom to use the restroom or for other personal reasons without notifying the other staff member in the classroom. This was observed by LPA Lee and also corroborated from interviews conducted during the investigation. Although it was observed that Staff#1 leaving a classroom did not cause the classroom to be out of ratio, LPA Lee advised the facility to remind the staff during meetings to communicate with each other when working in the classroom. Even if the teacher that is left alone by Staff#1 for about 5 minutes is still in ratio, the lack of communication when leaving from Staff#1 can potentially cause incidents due to the lack of supervision. For example if 1 teacher out of the 2 is changing a diaper of a child in classroom with 10 children, than the second teacher leaving without communicating during the diaper change can cause issues regarding supervision despite the proper ratio being maintained with 1 teacher for 10 children.

Based on the evidence collected during the investigation, the allegations that Staff are operating out of ratio may be valid. However, there is not enough preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore at this time the above allegation is found to be unsubstantiated.

Exit interview conducted with Director Megha Sahni. Appeal rights discussed and explained.
The notice of site inspection must remain posted for a period of 30 days during hours of operation. Failure to maintain posting will result in a civil penalty of $100.00 dollars.
SUPERVISORS NAME: Claudia Guangorena
LICENSING EVALUATOR NAME: Seung Lee
LICENSING EVALUATOR SIGNATURE:

DATE: 07/13/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/13/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2