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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198020972
Report Date: 08/21/2025
Date Signed: 08/21/2025 12:25:47 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/05/2025 and conducted by Evaluator Roxana Lopez
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20250605171951
FACILITY NAME:BLOSSOM GARDEN LEARNING ACADEMYFACILITY NUMBER:
198020972
ADMINISTRATOR:MEGHA SAHNIFACILITY TYPE:
830
ADDRESS:101 S. ATLANTIC BLVDTELEPHONE:
(626) 627-2318
CITY:ALHMABRASTATE: CAZIP CODE:
91801
CAPACITY:10CENSUS: 9DATE:
08/21/2025
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Licensee, Megha Sahni TIME COMPLETED:
12:45 PM
ALLEGATION(S):
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Staff are operating over ratio
Staff do not ensure children are provided water
INVESTIGATION FINDINGS:
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An unannounced inspection was conducted by Licensing Program Analyst (LPA) Roxana Lopez on 8/21/2025. The purpose of this inspection is to provide the findings of complaint which was received on 06/05/2025. LPA met with Megha Sahni, Licensee to whom the purpose of the inspection was announced. Census was taken.

Throughout the course of the investigation, interviews were conducted with staff and parents. LPA also reviewed and obtained copies of children’s roster, sign in and out sheets and other documents.

Per initial complaint report, the complainant reported that facility is out of ratio between 7:00 am- 8:00 am, facility does not provide water for children outdoors. Complainant was not available for interviewing.

In regards to allegation # 1 staff are operating over ratio and allegation # 2 staff do not ensure children are provided water outdorrs - LPA conducted interviews with parents and staff. ---------- pg. 1 of 2 ----------
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Roxana Lopez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/21/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 7
Control Number 33-CC-20250605171951
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: BLOSSOM GARDEN LEARNING ACADEMY
FACILITY NUMBER: 198020972
VISIT DATE: 08/21/2025
NARRATIVE
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LPA conducted interviews with staff # 1- 5. Staff corroborated that they have never been out of ratio or have observed any other staff being out of ratio. Per Staff # 3 they are in charge between 7:00 & 8:00 am and they make sure that when they have the 3rd child present they have two teachers to avoid any out of ratio situations. LPA Lopez did observe the facility to be in ratio- and reviewed sign in and out sheets and observed facility to be in ratio between 7:00 am and 8:00 am.

Regarding allegation # 2 staff #1-5 corroborated that if children are old enough to drink water, it is provided by parents but also available in the facility to provide or refill as needed and water is taken outdoors. However, Staff # 1-5 disclosed that infants are not taken outdoors at this time because the yard is not set up. Per Director, children stopped using the yard after the fires- yard has been deep cleaned and toys order. On 7/16/2025, LPA Lopez observed that the infant yard was not available for used and advise that they will need to come up with a plan to use the outdoors. - LPA Lopez observed that Facility had reported this information to assigned LPA. On Today's visit, 8/21/2025 LPA Lopez observed that infant yard is now set up with shade and appropriate materials for children to use. Per Director, infants have began using the yard again.

LPA conducted interviews with parents. Parent’s statements corroborate that they are happy with the care that their child receives and do not have any concerns regarding ratio or the facility.

This agency has investigated the complaint alleging staff are operating over ratio and staff do not ensure children are provided with water outdoors. Based upon the evidence as presented above, the allegations have been determined to be Unsubstantiated. A finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove alleged violation(s) did or did not occur, therefore at this time the above allegation are unsubstantiated.

At this time, the licensee is in compliance with California Code of Regulations Title 22. No deficiencies cited.
A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with the Licensee, Megha Sahni.
---------------------------------------------------------- pg. 2 of 2 ----------------------------------------------------------------------
SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Roxana Lopez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/21/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 7
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/05/2025 and conducted by Evaluator Roxana Lopez
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20250605171951

FACILITY NAME:BLOSSOM GARDEN LEARNING ACADEMYFACILITY NUMBER:
198020972
ADMINISTRATOR:MEGHA SAHNIFACILITY TYPE:
830
ADDRESS:101 S. ATLANTIC BLVDTELEPHONE:
(626) 627-2318
CITY:ALHMABRASTATE: CAZIP CODE:
91801
CAPACITY:10CENSUS: 9DATE:
08/21/2025
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Licensee, Megha Sahni TIME COMPLETED:
12:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff do not follow general sanitation practices between diaper changes
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
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13
An unannounced inspection was conducted by Licensing Program Analyst (LPA) Roxana Lopez on 8/21/2025. The purpose of this inspection is to provide the findings of complaint which was received on 06/05/2025. LPA met with Licensee Megha Sahni to whom the purpose of the inspection was announced. Census was taken.

Throughout the course of the investigation, interviews were conducted with staff and parents. LPA also reviewed and obtained copies of children’s roster and other documents.

Per initial complaint report, the complainant reported that staff are not washing hands or changing gloves when changing diaper chages. Complainant was not available for interviewing.

In regards to allegation # 1 Staff do not follow general sanitation practices between diaper changes staff- LPA conducted interviews with staff and parents. ----------------------- pg. 1 of 2 ------------------------------
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Roxana Lopez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/21/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 5 of 7
Control Number 33-CC-20250605171951
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: BLOSSOM GARDEN LEARNING ACADEMY
FACILITY NUMBER: 198020972
VISIT DATE: 08/21/2025
NARRATIVE
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LPA conducted interviews with staff # 1- 5. Staff # 1 disclosed that staff wears gloves when changing diapers- they switch gloves in between and then wash hands after they are done with all the diapers. Staff # 3 and # 4 disclosed that they don't wear gloves. Per Staff # 4 the use of gloves depends on how dirty the diaper is.

LPA conducted interviews with parents. Parent’s statements corroborate that they are happy with the care that their child receives and do not have any concerns regarding ratio or the facility.

This agency has investigated the complaint alleging Staff do not follow general sanitation practices between diaper changes. Based on LPAs observations and interviews which were conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.

A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with the Licensee Megha Sahni.

----------------------------------------------------- pg. 2 of 2 --------------------------------------------------------------------
SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Roxana Lopez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/21/2025
LIC9099 (FAS) - (06/04)
Page: 6 of 7
Control Number 33-CC-20250605171951
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: BLOSSOM GARDEN LEARNING ACADEMY
FACILITY NUMBER: 198020972
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/21/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/08/2025
Section Cited
CCR
101438.1(b)
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101438.1 (b) Infant Care General Sanitation- Each caregiver shall wash his/her hands with soap and water before each feeding and after each diaper change. This requirement is not met as evidenced by:Based on interviews conducted, the licensee did not comply
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Per Director they will have a meeting with staff regarding diaper changing procedures. Meeting minutes/ agenda and staff signatures will be submitted to LPA via email by POC due date of 09/08/2025.
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 with the section cited above in that Staff disclosed that gloves are changed between changes and hands are washed after all children have been changed and some staff do not use gloves which poses a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Roxana Lopez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/21/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/21/2025
LIC9099 (FAS) - (06/04)
Page: 7 of 7