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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198021006
Report Date: 04/19/2023
Date Signed: 04/19/2023 05:37:01 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/13/2023 and conducted by Evaluator Lilli Babcock
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20230413170824

FACILITY NAME:LITTLE STARS ACADEMY, LLCFACILITY NUMBER:
198021006
ADMINISTRATOR:JENNIFER MONROYFACILITY TYPE:
850
ADDRESS:16033 E. SAN BERNARDINOTELEPHONE:
(626) 827-6724
CITY:COVINASTATE: CAZIP CODE:
91722
CAPACITY:36CENSUS: 13DATE:
04/19/2023
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Licensee, Jennifer MonroyTIME COMPLETED:
06:00 PM
ALLEGATION(S):
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Uncleared adult has access to day care children
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Lilli Babcock conducted an unannounced Complaint inspection visit to the above facility. A Covid risk assessment was conducted upon entry and appropriate Personal Protective Equipment (PPE) was used by LPA. LPA met with Licensee, Jennifer Monroy, to whom the reason for the visit was explained. At 10:00 am LPA went on a tour of the facility. Licensee was unable to assist LPA on the tour as she would be out of ratio if she left the room, and there were no additional staff present at the facility available to take LPA on a tour. Census was taken. There were 9 children in Room 1 with licensee, and 4 children in Room 2 with staff #1 during today's visit.

During this investigation LPA conducted interviews with Licensee, one (1) staff, four (4) children, and six (6) day care parents. LPA Babcock also obtained several documents related to the complaint allegation, including but not limited to, a copy of the Facility Roster (LIC 9040) and Personnel Report (LIC 500).

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Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Lilli Babcock
LICENSING EVALUATOR SIGNATURE:

DATE: 04/19/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/19/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 33-CC-20230413170824
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: LITTLE STARS ACADEMY, LLC
FACILITY NUMBER: 198021006
VISIT DATE: 04/19/2023
NARRATIVE
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Allegation #2: Uncleared adult has access to day care children

According to the allegation, Staff #2 (S2) is not fingerprint cleared. Licensee stated S2 worked in the office at the facility and S2 has been fingerprinted however S2 is not cleared at this time. During record review, LPA observed Guardian background clearance database shows the fingerprints for S2 are “In Process”. Parents and children’s statements were consistent in establishing S2 has been on the facility premises. Parent #6 stated S2 “works at the front desk”. Children interviewed disclosed they know S2 by name. Child #1 stated S2 “works in Miss Jennifer’s office”. Child #2 (C2) stated S2 “works on the computer”. All children interviewed stated S2 does not interact or play with them.

Based on the information gathered, and interviews conducted, it was determined that S2 was at the facility without fingerprint clearance. The preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.

California Code of Regulations, Title 22 Chapter 1 are being cited on the attached 9099D.

A notice of site visit was given and must remain posted for 30 days.
Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with Licensee, Jennifer Monroy.

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SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Lilli Babcock
LICENSING EVALUATOR SIGNATURE:

DATE: 04/19/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/19/2023
LIC9099 (FAS) - (06/04)
Page: 5 of 5
Control Number 33-CC-20230413170824
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: LITTLE STARS ACADEMY, LLC
FACILITY NUMBER: 198021006
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/19/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type B
04/20/2023
Section Cited
CCR
101170(e)(1)
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(e) All individuals subject to a criminal record review...shall prior to working, residing or volunteering in a licensed facility:
(1) Obtain a California clearance or a criminal record exemption...
This requirement was not met as evidenced by:
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Licensee stated S2 will not be on facility premises until S2 is fingerprint cleared in the Guardian System.
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Based on interview and record review the licensee did not ensure fingerprints were cleared for 1 of 3 persons at the facility which poses a potential health and safety risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Lilli Babcock
LICENSING EVALUATOR SIGNATURE:

DATE: 04/19/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/19/2023
LIC9099 (FAS) - (06/04)
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