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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198021029
Report Date: 12/08/2023
Date Signed: 12/08/2023 11:20:15 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/16/2023 and conducted by Evaluator Mary Silva
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20231016112936
FACILITY NAME:FUTURE LEADERS SCHOOLFACILITY NUMBER:
198021029
ADMINISTRATOR:BERTHA GIRGISFACILITY TYPE:
850
ADDRESS:1172 E. CYPRESS STTELEPHONE:
(562) 417-0802
CITY:COVINASTATE: CAZIP CODE:
91724
CAPACITY:38CENSUS: 9DATE:
12/08/2023
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH: Lead Teacher Cecilia ToledoTIME COMPLETED:
11:45 AM
ALLEGATION(S):
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Staff restrained a day care child
INVESTIGATION FINDINGS:
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On 12/08/2023 Licensing Program Analyst (LPA) Mary Silva conducted a subsequent complaint inspection to conclude the investigation regarding the above complaint allegation. LPA met with lead teacher Cecilia Toledo, director Bertha Girgis was present via phone, the reason for the inspection was explained. Lead teacher guided LPA on a tour of the facility. There was a total of 9 children present with 3 staff.

Complainant alleged that staff restrained a day care child.

During this investigation, LPA obtained a copy of the facility roster, incident reports from BrightWheel, written sign in and sign out records, parent handbook, reviewed file for child #1 and other documentation pertaining to the investigation. LPA conducted interviews with director, staff #1, staff # 2, child #2, child #3 and child #4. Page 1 of 2
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Mary Silva
LICENSING EVALUATOR SIGNATURE:

DATE: 12/08/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/08/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 33-CC-20231016112936
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: FUTURE LEADERS SCHOOL
FACILITY NUMBER: 198021029
VISIT DATE: 12/08/2023
NARRATIVE
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 During department interviews, director, and staff # 1 disclosed, child #1 was redirected before hurting another daycare child, when child #1 did not respond, staff #1 physically moved child #1 to another area and held the arms and legs to prevent from hurting themselves, others, and staff #1.

Based on LPA interviews and disclosures made during the department investigation and the preponderance of evidence, the standard has been met, therefore, the above allegations are found to be substantiated. California Code of Regulations (Title 22 Division & Chapter), are being cited on the attached deficiencies page LIC 9099-D.
Upon receipt of this report, the licensee shall post any licensing report documenting a type “A” citation. This must remain posted for 30 days during hours of operation. In addition to posting this report, the director will provide copies to the parents of the children in care for up to one year. A copy of the LIC 9224 - Acknowledgement of Receipt of Licensing Reports was explained and provided to the Director.
A notice of site visit was given and must remain posted for 30 days. Appeal Rights provided.
Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with the lead teacher Cecilia Toledo in the absence of director Bertha Girgis. Appeal rights and procedures were provided during this visit.
Page 2 of 2
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Mary Silva
LICENSING EVALUATOR SIGNATURE:

DATE: 12/08/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/08/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 33-CC-20231016112936
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: FUTURE LEADERS SCHOOL
FACILITY NUMBER: 198021029
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/08/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
12/08/2023
Section Cited
CCR
101223(a)(3)
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The licensee shall ensure that each child is accorded the following personal rights: To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse, or other actions of a punitive nature…This requirement was not met as evidenced by:
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Director gave lead teacher instructions to provide plan of correction as follows: "This situation is not something that happens in our school for this specfic situation child's mom was called and made aware of child's actions if a child is in danger to himself and other children parents are contacted immediatelty". Facility will continue to contact families if children have challenging behaviors. Director stated they will appeal citation.
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Based on interviews conducted, the facility did not comply with the section cited above as evidenced by disclosures made during department interviews, which poses an immediate health, safety, and personal rights of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Mary Silva
LICENSING EVALUATOR SIGNATURE:

DATE: 12/08/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/08/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3