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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198021037
Report Date: 07/10/2024
Date Signed: 07/10/2024 12:45:11 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/31/2024 and conducted by Evaluator Cynthia Reyes
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20240531153155
FACILITY NAME:MY ACADEMY PRESCHOOLFACILITY NUMBER:
198021037
ADMINISTRATOR:LIANNA NAVASARDYANFACILITY TYPE:
850
ADDRESS:302 W. FOOTHILL BLVDTELEPHONE:
(818) 331-4816
CITY:MONROVIASTATE: CAZIP CODE:
91016
CAPACITY:58CENSUS: 46DATE:
07/10/2024
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Director Assistant Arpine PatatanyanTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Persona Rights
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPA) Cynthia Reyes conducted an unannounced site inspection to investigate the above complaint allegation. This inspection is to ensure the health and safety standards as required by the regulations governing child care centers are met. LPA met with Director Assistant Arpine Patatanyan. LPA was taken on a tour of the facility by Arpine and LPA took names, positions of staff and census of children who were in the facility on this date.

During the course of this investigation of Personal rights: Per complainant Child sustained unexplained injury while in care, Child was bit on leg and Staff hit child on cheek. Interviews stated, no staff has heard or seen or are aware of any unexplained injury to child #1, no bite from another child has ever occurred and no staff has ever hit a child including child #1 on the cheek Per investigation report received from the police department, it was stated they were unable to substantiate the complaint.

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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Cynthia Reyes
LICENSING EVALUATOR SIGNATURE:

DATE: 07/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/10/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 33-CC-20240531153155
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: MY ACADEMY PRESCHOOL
FACILITY NUMBER: 198021037
VISIT DATE: 07/10/2024
NARRATIVE
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Based on interviews conducted with complainant and staff, declarations from staff, records reviewed and received from the school and the police department and LPAs own observations, the above allegations are deemed UNSUBSTANTIATED. Although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.

An exit interview was conducted, and a copy of this report was provided to Director Assistant Arpine Patatanyan, along with the Notice of Site Visit and Appeal Rights.
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Cynthia Reyes
LICENSING EVALUATOR SIGNATURE:

DATE: 07/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/10/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2