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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198021037
Report Date: 09/05/2025
Date Signed: 09/05/2025 03:13:09 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/31/2025 and conducted by Evaluator Mary Silva
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20250731121205
FACILITY NAME:MY ACADEMY PRESCHOOLFACILITY NUMBER:
198021037
ADMINISTRATOR:LIANNA NAVASARDYANFACILITY TYPE:
850
ADDRESS:302 W. FOOTHILL BLVDTELEPHONE:
(818) 300-4515
CITY:MONROVIASTATE: CAZIP CODE:
91016
CAPACITY:58CENSUS: 37DATE:
09/05/2025
UNANNOUNCEDTIME BEGAN:
08:50 AM
MET WITH:Lianna NavasardyanTIME COMPLETED:
11:45 AM
ALLEGATION(S):
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9
Licensee operating beyond limitations specified on the license
INVESTIGATION FINDINGS:
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On 09/05/2025 Licensing Program Analyst (LPA) Mary Silva conducted a subsequent complaint inspection to conclude the investigation regarding the above complaint allegation. LPA met with Director Lianna Navasardyan and Assistant Director Aprine Patatanyan to whom the reason for the inspection was explained. LPA was led on a tour of the facility. Census was taken. LPA observed 37 children and 5 staff. The facility was observed to be within the license capacity and limitations.

Complainant alleged Licensee is operating beyond limitations specified on the license.

During this investigation, LPA conducted interviews with the director, assistant director, toddler staff and daycare parents. LPA obtained a copy of the facility roster, parent handbook, sign in sheets, and other documents obtained pertaining to the investigation.

Page 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Mary Silva
LICENSING EVALUATOR SIGNATURE:

DATE: 09/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/05/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 33-CC-20250731121205
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: MY ACADEMY PRESCHOOL
FACILITY NUMBER: 198021037
VISIT DATE: 09/05/2025
NARRATIVE
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On 08/06/2025 during the tour LPA observed 52 preschool children with 8 teachers and 6 toddler children with 1 teacher. On 09/05/2025 LPA observed 33 preschool children with 4 teachers and 4 toddler children with 1 teacher.

Per evidence gathered, LPA observations, and interviews conducted there were no disclosures made during interviews to corroborate the alleged allegation.

Although the allegation may have happened or are valid there is not a preponderance of evidence to prove the alleged violation did or did not occur. The evidence to prove something happened is equal to and has just as much convincing weight that it did not happen therefore the allegation are unsubstantiated.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview conducted with director Lianna Navasardyan Appeal Rights provided.

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SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Mary Silva
LICENSING EVALUATOR SIGNATURE:

DATE: 09/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/05/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2