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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198021044
Report Date: 01/19/2024
Date Signed: 01/19/2024 03:31:04 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/15/2023 and conducted by Evaluator Nolan Tcheng
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20231115085003
FACILITY NAME:TOTAL CHILD PRESCHOOLFACILITY NUMBER:
198021044
ADMINISTRATOR:WEERASINGHE, SAJITHFACILITY TYPE:
850
ADDRESS:1134 S. SAN GABRIEL BLVD.TELEPHONE:
(626) 285-8256
CITY:SAN GABRIELSTATE: CAZIP CODE:
91776
CAPACITY:51CENSUS: 22DATE:
01/19/2024
UNANNOUNCEDTIME BEGAN:
01:45 PM
MET WITH:Deemathi Singhe - Teacher TIME COMPLETED:
02:45 PM
ALLEGATION(S):
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Personal Rights
Personal Rights
Personal Rights
Personal Rights
Personal RIghts
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs) Nolan Tcheng and Staicy Perry conducted a subsequent inspection of a complaint investigation, for the purpose of delivering complaint findings. Upon arrival at 1:45pm, LPAs met with Lead Teacher Deemathi Weerasinghe to whom the purpose of the inspection was explained. There were children present during the inspection.

Census was taken. There were 22 children with 2 staff members.

During the course of the investigation, interviews were conducted with three staff, five children, and five parents. Documentation in the form of Child Care facility Roster, and Employee handbook were obtained.

Information from the complainant indicates that children in care are hit and handled in a rough manner by staff. Complainant also indicates that staff yell and speak inappropriately to day care children in care.
REPORT CONTINUES PAGE 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claudia Guangorena
LICENSING EVALUATOR NAME: Nolan Tcheng
LICENSING EVALUATOR SIGNATURE:

DATE: 01/19/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/19/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 33-CC-20231115085003
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: TOTAL CHILD PRESCHOOL
FACILITY NUMBER: 198021044
VISIT DATE: 01/19/2024
NARRATIVE
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Information from complainant also claims that children are placed in a high chair as a form of punishment.

Staff interviews were conducted. Staff #1 states that they are always nice to the children. Staff #2 states “we are not allowed to touch the children or yell at the children.” Staff #2 also explained that staff “bend down to talk to children, in a sweet way. Not talking loud to them. Speak soft and explain to them.” Staff #3 corroborated that staff are loving and caring. During inspection on 11/21/2023 and 01/19/2023, LPAs observed high chairs behind the back of Building 2, outside. LPA asked Staff #1, regarding the presence of the high chairs at this facility. Staff #1 stated they have been here for a long time and were not being used by the facility. Pictures were obtained.

During children interview, a child stated they had seen a high chair be used for another child in care. There were no other disclosures made for this allegation.

Children interviews made no disclosures regarding the additional allegations. Child #1 indicated that a staff member said mean words but was unable to elaborate further.

Parents made no disclosures regarding the above allegations.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.

A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with the Director Janet Hui at 2:40pm. Copy of Report provided.

END OF REPORT PAGE 2 of 2

SUPERVISORS NAME: Claudia Guangorena
LICENSING EVALUATOR NAME: Nolan Tcheng
LICENSING EVALUATOR SIGNATURE:

DATE: 01/19/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/19/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2