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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198021074
Report Date: 11/12/2024
Date Signed: 11/12/2024 02:08:07 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/30/2024 and conducted by Evaluator Anomeh Eivazian
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20240830111824
FACILITY NAME:ALRAHELI FAMILY CHILD CAREFACILITY NUMBER:
198021074
ADMINISTRATOR:ARWA M ALRAHELIFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(323) 696-8967
CITY:GLENDALESTATE: CAZIP CODE:
91201
CAPACITY:14CENSUS: 7DATE:
11/12/2024
UNANNOUNCEDTIME BEGAN:
12:35 PM
MET WITH:Arwa Allraheli, LicenseeTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Day-care assistants handled child in a rough manner
Day-care assistants hit child in care
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Anomeh Eivazian conducted an unannounced complaint inspection to the above facility delivering above allegations finding. LPA arrived at 12:35 p.m. on 11/15/24. Upon LPA's arrival to the faility licensee was not present in the home. LPA met with Zaina Hadi, licensee's assistant. At 12:40 p.m., licensee, Arwa Allraheli arrived who guided analyst on a tour of the facility. During this inspection 7 children were present in the home, three being infants. Also, Hasmik Poghosyan, licensee’s assistant was present in the home.

During this investigation, LPA Eivazian conducted interviews with licensee, two assistants, two random parents and one child. LPA obtained a copy of facility current roster.

Based on interviews that were conducted with two random parents and one child, no disclosures were made regarding above allegations.
REPORT CONTINUES ON NEXT PAGE 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Anomeh Eivazian
LICENSING EVALUATOR SIGNATURE:

DATE: 11/12/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/12/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 33-CC-20240830111824
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: ALRAHELI FAMILY CHILD CARE
FACILITY NUMBER: 198021074
VISIT DATE: 11/12/2024
NARRATIVE
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Based on interviews that were conducted with three staff, no disclosures were made, and staff stated they did not hit a child or handled a child in a rough manner.

The allegations may have happened or are valid, but there is not a preponderance of evidence to prove the alleged violations occurred, therefore the allegations are unsubstantiated at this time. The evidence scale is equal meaning the weight of convincing evidence to prove something happened is equal to and has just as much convincing weight that it did not happen.

The Notice of Site Visit (LIC 9213) was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with the Arwa Allraheli, Licensee.

REPORT END 2 of 2
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Anomeh Eivazian
LICENSING EVALUATOR SIGNATURE:

DATE: 11/12/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/12/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2