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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198021489
Report Date: 04/09/2026
Date Signed: 04/09/2026 02:33:02 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/04/2026 and conducted by Evaluator Stephanie Li
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20260304111253
FACILITY NAME:BRELLA PASADENAFACILITY NUMBER:
198021489
ADMINISTRATOR:WILLIAMS, DARIENFACILITY TYPE:
860
ADDRESS:475 S. LAKE AVE.TELEPHONE:
(213) 300-5962
CITY:PASADENASTATE: CAZIP CODE:
91101
CAPACITY:102CENSUS: 52DATE:
04/09/2026
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Assistant Director Lisa CheynoTIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Staff did not evacuate the facility due to fire
Staff did not prevent day care children from inhaling hazardous smells
INVESTIGATION FINDINGS:
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An unannounced Complaint Investigation, pertaining to the above allegation, was conducted by Licensing Program Analyst (LPA) Stephanie Li for the purpose to deliver findings. Risk assessment was made. Upon arrival LPA met with Assistant Director Lisa Cheyno, who guided LPA on a tour of the facility. Census was taken. There are 52 children and 20 teachers present during visit.

During the course of this investigation, Licensing staff conducted interviews with Assistant Director and 1 staff. Licensing staff also obtained several documents related to the complaint allegation, including but not limited to, a copy of the Facility Roster, LIC500 personnel roster, screenshot of messages of incident to admin, copy of emergency operations plan, copy of fire inspecton report, declaration LIC855 from assistant Director, photos of Siemens fire alarm system and photos of microwave were burnt food occured. Staff files were also reviewed during this investigation.

*Continued on next page...
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Stephanie Li
LICENSING EVALUATOR SIGNATURE:

DATE: 04/09/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/09/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 33-CC-20260304111253
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: BRELLA PASADENA
FACILITY NUMBER: 198021489
VISIT DATE: 04/09/2026
NARRATIVE
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Based on record review and interviews, no disclosures were made to corroborate the allegation or evidence to support the allegation. Based on interviews and observations, there was no fire at the facility. The Siemens fire alarm system sounded briefly from burnt mac n cheese and discontinued shortly after. Facility followed their emergency operations plans. Although the allegation may have happened or is valid there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed UNSUBSTANTIATED.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with Assistant Director Lisa Cheyno.
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Stephanie Li
LICENSING EVALUATOR SIGNATURE:

DATE: 04/09/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/09/2026
LIC9099 (FAS) - (06/04)
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