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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198021594
Report Date: 02/23/2026
Date Signed: 02/23/2026 11:25:44 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/31/2025 and conducted by Evaluator Shushanik Safaryan
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20251231122756

FACILITY NAME:LA CRESCENTA MONTESSORIFACILITY NUMBER:
198021594
ADMINISTRATOR:ARACELI GUZMANFACILITY TYPE:
860
ADDRESS:3811 FOOTHILL BLVDTELEPHONE:
(818) 249-5437
CITY:LA CRESCENTASTATE: CAZIP CODE:
91214
CAPACITY:66CENSUS: 18DATE:
02/23/2026
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Araceli Guzman TIME COMPLETED:
11:45 AM
ALLEGATION(S):
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Staff did not ensure children were safe from hazardous materials.
INVESTIGATION FINDINGS:
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On 02/23/2026, at 08:45 am, Licensing Program Analyst (LPA) Shushanik Safaryan conducted an unannounced complaint inspection to the above facility for the purpose of delivering the complaint finding. Upon arrival , LPA met Facility Representative Araceli Guzman to whom the purpose of the visit was explained , who guided LPA on tour of the facility. During the inspection, LPA observed seven infants with 3 staff members, 4 toddlers with one staff member and 7 preschoolers with one staff member.

Allegations state:Staff did not ensure children were safe from hazardous materials.
Per Reporting Party (RP) facility had a pest control employee on 12/23/2025 spraying insecticide around the playground area when children were outside playing.
LPA reached out to RP to verify the date of the incident. RP stated they don’t remember exact date . Additionally, RP disclosed another parent was in the facility play area during that time and observed the incident.
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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Shushanik Safaryan
LICENSING EVALUATOR SIGNATURE:

DATE: 02/23/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/23/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 8
Control Number 33-CC-20251231122756
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: LA CRESCENTA MONTESSORI
FACILITY NUMBER: 198021594
VISIT DATE: 02/23/2026
NARRATIVE
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LPA interviewed parent, who disclosed observing an exterminator company employee in the paly area during the pick-up inspecting the area, but they did not observe them spraying the area.

LPA conducted interviews with staff members, additional parents and contacted the extermination company used by the facility. According to the records and invoices provided by the exterminator company, the facility was serviced on December 9, 2025, and again on December 22, 2025. Spraying occurred on December 22, 2025, between the hours of 5:00 PM and 6:04 PM, as noted in the invoice.

During the interview ,Staff 3 (S3) reported seeing an employee from the extermination company in the facility between 5:45 PM and 6:20 PM. S3 confirmed that the facility was sprayed after the children had left. No disclosures were obtained from the parents regarding this matter.
Based on the investigation, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.
An exit Interview was conducted, copy of this report along with Notice of Site visit and Appeal Rights were explained and provided to the Facility Representative, Araceli Guzman on 02/23/2026.

A notice of site visit was given and must remain posted for 30 days.

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SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Shushanik Safaryan
LICENSING EVALUATOR SIGNATURE:

DATE: 02/23/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/23/2026
LIC9099 (FAS) - (06/04)
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