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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198320392
Report Date: 03/05/2026
Date Signed: 03/05/2026 01:14:47 PM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 400 CONTINENTAL BLVD, STE 340
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/25/2026 and conducted by Evaluator Elvira Gonzalez
PUBLIC
COMPLAINT CONTROL NUMBER: 11-AS-20260225132626
FACILITY NAME:ABSOLUTE MANAGED CAREFACILITY NUMBER:
198320392
ADMINISTRATOR:BROOKS, BRANDIFACILITY TYPE:
740
ADDRESS:1507 W. 47TH STTELEPHONE:
(214) 240-4247
CITY:LOS ANGELESSTATE: CAZIP CODE:
90062
CAPACITY:4CENSUS: 4DATE:
03/05/2026
UNANNOUNCEDTIME BEGAN:
08:33 AM
MET WITH:Felicia HuffTIME COMPLETED:
01:30 PM
ALLEGATION(S):
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Resident sustained multiple unexplained bruises.
Staff did not prevent resident from sustaining a wound.
INVESTIGATION FINDINGS:
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On 03/05/26, Licensing Program Analyst (LPA) Elvira Gonzalez conducted an unannounced complaint visit to investigate the above mentioned allegations and deliver findings. LPA met with Administrator, Felicia Huff, and the purpose of the visit was explained. LPA was granted entry to the facility.

The investigation consisted of the following: On 03/05/26, LPA requested the staff roster, and resident roster, and conducted interviews with staff #1-#2 (S1-S2) and witness #1 (W1).

The investigation revealed the following: For the allegations: "Resident sustained multiple unexplained bruises", and "Staff did not prevent resident from sustaining a wound". On 03/05/46, LPA Gonzalez conducted interviews with S1-S2. Of those interviewed, 2 out of 2 staff could not corroborate with the allegation.
Unfounded
Estimated Days of Completion:
SUPERVISORS NAME: Stephanie Cifuentes
LICENSING EVALUATOR NAME: Elvira Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 03/05/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/05/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 11-AS-20260225132626
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 400 CONTINENTAL BLVD, STE 340
EL SEGUNDO, CA 90245
FACILITY NAME: ABSOLUTE MANAGED CARE
FACILITY NUMBER: 198320392
VISIT DATE: 03/05/2026
NARRATIVE
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An interview with S1 revealed that there is no resident currently residing or has resided at the facility with the name listed in this complaint.

Based on records reviewed, and interviews conducted, the above allegation is found to be unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis.

An exit interview was conducted, and a copy of the report and appeal rights was provided to Felicia Huff.
SUPERVISORS NAME: Stephanie Cifuentes
LICENSING EVALUATOR NAME: Elvira Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 03/05/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/05/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2