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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198400022
Report Date: 08/09/2024
Date Signed: 08/09/2024 02:39:34 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/22/2024 and conducted by Evaluator Alicia Mooberry
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20240522171723
FACILITY NAME:BELTRAN FAMILY CHILD CAREFACILITY NUMBER:
198400022
ADMINISTRATOR:MONICA BELTRANFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(310) 462-0776
CITY:CARSONSTATE: CAZIP CODE:
90810
CAPACITY:14CENSUS: 0DATE:
08/09/2024
UNANNOUNCEDTIME BEGAN:
02:15 PM
MET WITH:Monica Beltan, LicenseeTIME COMPLETED:
03:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee denies parents access to the facility
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Alicia Mooberry conducted an unannounced complaint inspection for the purpose of delivering the findings for the above allegation. Upon arrival LPA met with Monica Beltran, Licensee and explained the purpose of inspection. LPA observed no children in the facility. Per licensee, the facility is not operating on this day.

During the investigation, interviews were conducted with pertinent parties. Individuals interviewed provided no information that supported the allegation. LPA observed a sign at the entrance to the home that says "please wait here". Per licensee, the parents normally drop off and pick up at the door. Per licensee, parents of children enrolled have been made aware of their rights to enter the home whenever their child is present. LPA observed the signed LIC 995A Notice of Parents Rights in Children's Files. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.
No Deficiencies are cited during this visit. Exit interview was conducted with Monica Beltran, Licensee.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Valarie Cook
LICENSING EVALUATOR NAME: Alicia Mooberry
LICENSING EVALUATOR SIGNATURE:

DATE: 08/09/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/09/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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