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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198400156
Report Date: 03/14/2025
Date Signed: 03/14/2025 03:13:46 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/12/2024 and conducted by Evaluator Alicia Mooberry
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20241212152636
FACILITY NAME:LEARNING BOX CHILDCARE AND ENRICHMENT CENTER, THEFACILITY NUMBER:
198400156
ADMINISTRATOR:TELISCIA MARTINFACILITY TYPE:
830
ADDRESS:4601 EAST COMPTON BLVDTELEPHONE:
(310) 627-9593
CITY:RANCHO DOMINGUEZSTATE: CAZIP CODE:
90221
CAPACITY:8CENSUS: 2DATE:
03/14/2025
UNANNOUNCEDTIME BEGAN:
12:50 PM
MET WITH:Teliscia Martin, LicenseeTIME COMPLETED:
01:30 PM
ALLEGATION(S):
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9
Licensee does not ensure that staff have required training
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Alicia Mooberry conducted an unannounced complaint inspection to the above facility. LPAs arrived at the facility and met with Facility Representative. LPA explained the purpose of visit and toured the facility. LPA observed Staff 1 solely providing care and supervision to # infants.

During this investiagation, LPA Mooberry conducted interviews, recorded observations and reviewed files. Records reviewed reveal that Staff 1 does not have proof of the required Based on record review and LPA observations, Staff 1 does not have proof of completing 12 units (missing Child, Family and community units) – This poses a potential risk to the health and safety of children in care
The above allegation is substantiated. The facility is cited with "B" defeciency see 9099D

Licensee understands that deficencies need to be corrected to ensure health and safety of children in care
Exit interview conducted with Licensee, Teliscia Martin. Appeal rights were provided
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Alicia Mooberry
LICENSING EVALUATOR SIGNATURE:

DATE: 03/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/14/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/12/2024 and conducted by Evaluator Alicia Mooberry
COMPLAINT CONTROL NUMBER: 54-CC-20241212152636

FACILITY NAME:LEARNING BOX CHILDCARE AND ENRICHMENT CENTER, THEFACILITY NUMBER:
198400156
ADMINISTRATOR:TELISCIA MARTINFACILITY TYPE:
830
ADDRESS:4601 EAST COMPTON BLVDTELEPHONE:
(310) 627-9593
CITY:RANCHO DOMINGUEZSTATE: CAZIP CODE:
90221
CAPACITY:8CENSUS: DATE:
03/14/2025
UNANNOUNCEDTIME BEGAN:
12:50 PM
MET WITH:TIME COMPLETED:
01:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee is operating the facility out of ratio
Staff are commingling children
INVESTIGATION FINDINGS:
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13
Licensing Program Analyst (LPA) Alicia Mooberry conducted an unannounced complaint inspection to the above facility. LPAs arrived at the facility and met with Facility Representative Olivia Gibson. LPAs explained the purpose of visit and toured the facility.

During this investiagation, LPA Mooberry conducted interviews, recorded observations and reviewed files. Based on interviews, observations and record reviews the above alegations are unsubstantiated.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore at this time the above allegations are unsubstantiated
Exit interview condcuted with Licensee, Teliscia Martin. Appeal rights were discussed and provided
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Alicia Mooberry
LICENSING EVALUATOR SIGNATURE:

DATE: 03/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/14/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 54-CC-20241212152636
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: LEARNING BOX CHILDCARE AND ENRICHMENT CENTER, THE
FACILITY NUMBER: 198400156
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/14/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/17/2025
Section Cited
CCR
101416.2(c)(1)
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a fully qualified infant care teacher... Completion, with passing grades, of 12 postsecondary semester or equivalent quarter units in early childhood or child development education...three the units related to the care of infants.
This Requirement is not met as evidenced by:
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Per licensee, Staff 1 has taken the required coarse, a transcript will be requested from Compton College, proof completion will be sent to LPA. In the meantime Licensee will be teacher in Infant class
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Based on record review and LPA observations, Staff 1 does not have proof of completing 12 units (missing Child, Family and community units) – This poses a potential risk to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Alicia Mooberry
LICENSING EVALUATOR SIGNATURE:

DATE: 03/14/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/14/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3