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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198400158
Report Date: 03/14/2025
Date Signed: 03/14/2025 03:22:12 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/12/2024 and conducted by Evaluator Alicia Mooberry
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20241212131801
FACILITY NAME:LEARNING BOX CHILDCARE AND ENRICHMENT CENTER, THEFACILITY NUMBER:
198400158
ADMINISTRATOR:TELISCIA MARTINFACILITY TYPE:
850
ADDRESS:4601 EAST COMPTON BLVDTELEPHONE:
(310) 627-9593
CITY:RANCHO DOMINGUEZSTATE: CAZIP CODE:
90221
CAPACITY:13CENSUS: 11DATE:
03/14/2025
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Teliscia Martin, LicenseeTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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9
Licensee is operating the facility out of ratio
INVESTIGATION FINDINGS:
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13
Licensing Program Analyst (LPA) Alicia Mooberry conducted an unannounced complaint inspection to the above facility. LPA arrived at the facility and met with Facility Representative LPA explained the purpose of visit and toured the facility. LPA observed 11 children in care during this inspection.

During this investigation, LPA Mooberry conducted interviews, recorded observations and reviewed files. Based on record reviews and observations, there is a preponderance of evidence to substantiate the above allegation. During faciltiy inspeciton on 1/24/25 thef acility was out of ratio, census: 13 children with 1 staff.
The following deficiencies are cited in accordance with Title 22 regulations, see 9099D.

Exit Interview was condcuted with licensee Teliscia Martin, Appeal rights were discussed and a copy provided.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Alicia Mooberry
LICENSING EVALUATOR SIGNATURE:

DATE: 03/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/14/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 54-CC-20241212131801
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: LEARNING BOX CHILDCARE AND ENRICHMENT CENTER, THE
FACILITY NUMBER: 198400158
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/14/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/14/2025
Section Cited
CCR
101216.3
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101216.3 Teacher-Child Ratio
There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance...

This requirement is not met as evidenced by:
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Per licensee, the children have varied scheduled and will adjust her attendance so as to not exceed the maximum cpacity limitaions. Licensee will communicate with parents
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Based on LPA observation and document review, there were 13 children present supervised by 1 staff
This poses a potential risk to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Alicia Mooberry
LICENSING EVALUATOR SIGNATURE:

DATE: 03/14/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/14/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/12/2024 and conducted by Evaluator Alicia Mooberry
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20241212131801

FACILITY NAME:LEARNING BOX CHILDCARE AND ENRICHMENT CENTER, THEFACILITY NUMBER:
198400158
ADMINISTRATOR:TELISCIA MARTINFACILITY TYPE:
850
ADDRESS:4601 EAST COMPTON BLVDTELEPHONE:
(310) 627-9593
CITY:RANCHO DOMINGUEZSTATE: CAZIP CODE:
90221
CAPACITY:13CENSUS: 11DATE:
03/14/2025
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Teliscia Martin, LicenseeTIME COMPLETED:
02:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee does not ensure that staff have required training
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Alicia Mooberry conducted an unannounced complaint inspection to the above facility. LPA arrived at the facility at TIME and met with Facility Representative. LPA explained the purpose of visit and toured the facility. LPA observed 11 children in care.

During this investiagation, LPA Mooberry conducted interviews, recorded observations and reviewed files. Based on interview, observations and record reviews the above alegations are unsubstantiated

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore at this time the above allegation is unsubstantiated
Exit interview conducted with Teliscia Martin.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Alicia Mooberry
LICENSING EVALUATOR SIGNATURE:

DATE: 03/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/14/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 3