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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 198400496
Report Date: 04/28/2026
Date Signed: 04/28/2026 02:31:01 PM

Document Has Been Signed on 04/28/2026 02:31 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME:BEGINNING ZONE, THEFACILITY NUMBER:
198400496
ADMINISTRATOR/
DIRECTOR:		REYNOLDS, ELMAFACILITY TYPE:
850
ADDRESS:5600 N. PARAMOUNT BLVD.TELEPHONE:
(310) 347-1318
CITY:LONG BEACHSTATE: CAZIP CODE:
90805
CAPACITY: 51TOTAL ENROLLED CHILDREN: 51CENSUS: 26DATE:
04/28/2026
TYPE OF VISIT:Case Management - OtherUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
01:45 PM
MET WITH:Facility Representative- Shirley JonesTIME VISIT/
INSPECTION COMPLETED:
02:40 PM
NARRATIVE
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On April 28, 2026, at 1:45pm, Licensing Program Analyst (LPA) Keneisha Dunlap arrived at the facility for an unannounced case management visit. LPA Dunlap announced the purpose of the visit and was granted entry into the facility by Facility Representative- Shirley Jones. There are 33 children enrolled, 26 children present, and 5 staff present at the time of inspection. This is a preschool program, and the center hours of operation are Monday- Friday 6:00am-6:00pm.

On April 14, 2026, LPA Dunlap reviewed a message on Brightwheel App that was sent on June 17, 2025, from the Licensee.

Based on an interview with the Licensee and a review of the BrightWheel communication sent on June 17, 2025, the Licensee confirmed they issued a message on the app regarding a recent Licensing investigation. In said message, the Licensee explicitly addressed "the parent that called Licensing to report us." The Licensee stated they held "no ill will," however, characterized the regulatory report as a "weapon," stating, "No weapons formed against me will prosper."

The Licensee's decision to publicly address a confidential complaint and frame a parent’s regulatory rights as a "weapon" constitutes retaliation and intimidation in a public forum, which constitutes a violation of the parent's rights to lodge a complaint without fear of retaliation or discrimination.

A Type B deficiency will be cited during today’s visit.

Appeal Rights given to and explained to Facility Representative- Shirley Jones.

A notice of site visit was given and must remain posted for 30 days.

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NAME OF LICENSING PROGRAM MANAGER: Karen Chambers
NAME OF LICENSING PROGRAM ANALYST: Keneisha Dunlap
LICENSING PROGRAM ANALYST SIGNATURE: DATE: 04/28/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/28/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)
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Document Has Been Signed on 04/28/2026 02:31 PM - It Cannot Be Edited


Created By: Keneisha Dunlap On 04/28/2026 at 01:52 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: BEGINNING ZONE, THE
FACILITY NUMBER: 198400496

DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/28/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/21/2026
Section Cited
HSC
1596.857(b)

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(b) No child day care facility shall discriminate or retaliate in any manner against any child or the parent or guardian of any child receiving services in the facility to...Based on record review and staff and parent interview, The Licensee admitted that they sent out message to parents.
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The Facility Representative stated that they will conduct a formal meeting for all the enrolled families to clarify and discuss Parent Rights to file a complaint with the department, and discuss the facilities open door policy. The facility shall
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The Licensee failed to refrain from relation or intimidation against a parent who lodged a complaint with the department, which poses a potential health, safety or personal rights risk to persons in care.
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provide department with copy of agenda, signed attendance, and any handouts to LPA Dunlap on or before May 28, 2026.

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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
Karen Chambers
NAME OF LICENSING PROGRAM MANAGER:
Keneisha Dunlap
NAME OF LICENSING PROGRAM ANALYST:
LICENSING PROGRAM ANALYST SIGNATURE:
DATE: 04/28/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 04/28/2026


LIC809 (FAS) - (06/04)
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