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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 198400550
Report Date: 07/02/2024
Date Signed: 07/02/2024 04:17:42 PM

Document Has Been Signed on 07/02/2024 04:17 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME:LAUNCH PAD LEARNING NLBFACILITY NUMBER:
198400550
ADMINISTRATOR/
DIRECTOR:
CLAUDIA CEBALLOSFACILITY TYPE:
850
ADDRESS:6951 OBISPO AVETELEPHONE:
(562) 633-5700
CITY:LONG BEACHSTATE: CAZIP CODE:
90805
CAPACITY: 81TOTAL ENROLLED CHILDREN: 81CENSUS: 79DATE:
07/02/2024
TYPE OF VISIT:Case Management - IncidentUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
04:00 PM
MET WITH:Claudia Ceballos, DirectorTIME VISIT/
INSPECTION COMPLETED:
05:00 PM
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Licensing Program Analysts (LPAs) F. White and K. Dunlap arrived at the above facility for the purpose of an unannounced Case Management - Incident inspection. LPA White introduced K. Dunlap, and announced the purpose of the visit and was granted entry into the facility by Director, Claudia Ceballos. There are 81 children enrolled, and 79 children present at the time of the inspection. There are 21 staff members present, and all have criminal background clearance.

An Unusual Incident Report (UIR) was received to the department on June 13, 2024 regarding a parent's refusal to communicate with facility staff about the escalating behavior of Child #1, or accept the invitation of director to observe the child's behavior in the classroom. LPA White reviewed the child's file and saw evidence of multiple attempts to contact the parent regarding the child's behavior. This evidence includes photos of the child mid action. There is also a statement from the mother stating that she did not want to be contacted about her daughter's behavior anymore. Based on the child's file, the parent was offered the ability to observe during the class time, but she refused.

LPA White conducted observations, interviews with staff and record review looking for a link between the escalating behavior from March to June 2024. During the interviews with staff that worked the closest with Child #1, staff shared the many opportunities they gave Child #1 to correct her behavior. Director states, that she would allow child #1 to walk round with her when behavior was out of control.

Director Claudia Ceballos provided LPA White with a copy of the Parent Handbooks and Admission Agreement initialed and dated by Child 1's parent. Admission Agreement states, "One-to-one Care: LPL cannot offer one-on-one care for students. Each student will be evaluated in their first 30 days of care. If a student has special needs or is unable to follow class activities for 50% of the time a meeting will be held with parents/guardians to discuss further action. LPA White observed the parent's initials on the Admission Agreement in the file.
................................................Report Continues 1 of 2 Pages....................................................................
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Franchesca White
LICENSING EVALUATOR SIGNATURE: DATE: 07/02/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 07/02/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
Page: 1 of 2
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: LAUNCH PAD LEARNING NLB
FACILITY NUMBER: 198400550
VISIT DATE: 07/02/2024
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LPA White also observed the parent's initials next to the Parent Handbook paragraph that reads, "I have received, read and understand the LPL Parent Handbook. By signing below, I agree to abide by all policies and procedures listed. I further understand that failure to follow the LPL policies and procedures will result in termination of child care services." Parent's signature is dated for 3/7/2024.

LPA White observed the Parent Handbook to state on page: 29, "We believe in educating the whole child and meeting them wherever they are on the developmental continuum; however, our facility and staff may not be equipped to address all children's needs...It is our intent to integrate children with special needs into our program to the extent feasible, given each child's abilities and limitations."

Based on today's observation, and interviews, there are no deficiencies being cited today in accordance with California Title 22..

A notice of site visit was given and must remain posted for 30 days. Failure to post will result in a fine of $100 a day.

The report was reviewed and a copy of the report and appeal was given to the Director Claudia Ceballos.

..................................................................Report Ends 2 of 2 Pages........................................................
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Franchesca White
LICENSING EVALUATOR SIGNATURE:

DATE: 07/02/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/02/2024
LIC809 (FAS) - (06/04)
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