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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198601665
Report Date: 10/02/2025
Date Signed: 10/02/2025 12:40:58 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
GREATER LA AC/SC, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/29/2025 and conducted by Evaluator Tena Herrera
PUBLIC
COMPLAINT CONTROL NUMBER: 28-AS-20250929083107
FACILITY NAME:ELEGANT CARE INC.FACILITY NUMBER:
198601665
ADMINISTRATOR:TAIWO TOYIN ODUNOLAFACILITY TYPE:
740
ADDRESS:834 E. 74TH ST.TELEPHONE:
(323) 821-1601
CITY:LOS ANGELESSTATE: CAZIP CODE:
90001
CAPACITY:6CENSUS: 4DATE:
10/02/2025
UNANNOUNCEDTIME BEGAN:
11:42 AM
MET WITH:Taiwo Odunola - AdministratorTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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Staff are not meeting resident's hygiene needs.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Tena Herrera conducted an initial 10-day visit to investigate the above allegation. LPA met with Caregiver Peter and discussed the purpose of today's visit, shortly after Administrator Taiwo Odunola arrived to assist with the visit.

The investigation consisted of the following:

LPA toured facility, inspected restroom, laundry area, and hygeine supplies and interviewed 2 staff and 3 residents.

(Continued on LIC9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: David Sicairos
LICENSING EVALUATOR NAME: Tena Herrera
LICENSING EVALUATOR SIGNATURE:

DATE: 10/02/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/02/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 28-AS-20250929083107
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
GREATER LA AC/SC, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754
FACILITY NAME: ELEGANT CARE INC.
FACILITY NUMBER: 198601665
VISIT DATE: 10/02/2025
NARRATIVE
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The investigation revealed the following:
Allegation: Staff are not meeting resident's hygiene needs.
It is alleged that R1 is not being showered regularly and has been observed to be with dirty clothes and oily hair. LPA toured facility and observed sufficient supply of hygiene and cleaning products. LPA interviewed 2 staff and each denied the allegation stating residents are encouraged to shower and assisted if needed. LPA interviewed 3 residents and each denied that allegation stating they are able to shower when they want, each resident appeared clean and well-groomed with clean clothing. R1 stated that they are able to shower when they please, are provided with hygiene products and took a shower in the morning.


Based on statements and interviews conducted with staff/residents, tour of facility and LPA's observations, there was not enough supportive evidence to concur with the reported allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit interview held, and a copy of this report will be emailed to administrator at taiwodunola@gmail.com
SUPERVISORS NAME: David Sicairos
LICENSING EVALUATOR NAME: Tena Herrera
LICENSING EVALUATOR SIGNATURE:

DATE: 10/02/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/02/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2