198603136-7-28-2025-31-AS-TAGD-DLSQ2X-20250923114753

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198603136
Report Date: 07/28/2025
Date Signed: 07/28/2025 01:35:00 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/12/2025 and conducted by Evaluator Nadia Shahbazian

COMPLAINT CONTROL NUMBER: 31-AS-20250312082529

FACILITY NAME:	SAVANT OF BURBANK EAST		FACILITY NUMBER:	198603136
ADMINISTRATOR:	ACHARYA, NIRJARA		FACILITY TYPE:	740
ADDRESS:	1900 GRISMER AVE		TELEPHONE:	(818) 843-3141
CITY:	BURBANK	STATE: CA	ZIP CODE:	91504
CAPACITY:	100	CENSUS: 97	DATE:	07/28/2025
		UNANNOUNCED	TIME BEGAN:	08:45 AM
MET WITH:	Imelda Villanueva, Administrator		TIME COMPLETED:	01:30 PM

ALLEGATION(S):

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Staff is stealing resident’s money for personal use.
Staff cut resident’s hair without consent.
Staff not keeping up with resident’s hygiene.
Staff did not assist resident in a timely manner.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Nadia Shahbazian and Licensing Program Manager (LPM) Eva Miller conducted an unannounced subsequent complaint visit. LPA/LPM met with Imelda Villanueva - Administrator and explained the reason for the visit.

At 9:00 AM LPA/LPM requested resident and staff roster. From 9:15 AM - 12:45 PM, LPA/LPM conducted interviews with 10 out of 97 residents and staff including, the Administrator, one Caregiver, Business Office Manager, Wellness Director and Wellness Coordinator.

Information obtained during interviews was consistant with information documented during the previous complaint visit conducted on 03/19/2025. All allegations remain Unsubstantiated.

Exit interview conducted. A copy of the report provided to the administrator.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Eva Miller
LICENSING EVALUATOR NAME: Nadia Shahbazian
LICENSING EVALUATOR SIGNATURE:	DATE: 07/28/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/28/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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