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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198603172
Report Date: 02/07/2025
Date Signed: 02/07/2025 12:37:17 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
GREATER LA AC/SC, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/30/2025 and conducted by Evaluator Alberto Lopez
PUBLIC
COMPLAINT CONTROL NUMBER: 28-AS-20250130155839
FACILITY NAME:SAVANT OF NORWALKFACILITY NUMBER:
198603172
ADMINISTRATOR:CHANEL A. SANCHEZFACILITY TYPE:
740
ADDRESS:11515 FIRESTONE BLVDTELEPHONE:
(562) 379-9200
CITY:NORWALKSTATE: CAZIP CODE:
90650
CAPACITY:80CENSUS: 74DATE:
02/07/2025
UNANNOUNCEDTIME BEGAN:
10:29 AM
MET WITH:Janice Anguiano, Business Manager and David Hernandez, Executive Director. TIME COMPLETED:
12:37 PM
ALLEGATION(S):
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Staff did not prevent an inappropriate sexual interaction between residents
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Alberto Lopez made initial visit to investigate the above allegation. LPA was greeted by Office Manager Janice Anguiano and Executive Director David Hernandez.

LPA reviewed and obtained staff and residents rosters, R1 face sheet and emergency contact information.

The investigation consisted of LPA taking a tour of facility common areas, interviewed three (4) staff (S#1-S#4) and eight (8) residents (R#2- R#9)

The investigation revealed: Regarding allegation Staff did not prevent an inappropriate sexual interaction between residents. It is alleged that a resident (identity unknown) tried to touch R1 (no longer at facility) inappropriately and staff did not prevent it from happening.

(continued on 9099C)
Unsubstantiated
Estimated Days of Completion:
NAME OF LICENSING PROGRAM MANAGER: Lisa Hicks
NAME OF LICENSING PROGRAM ANALYST: Alberto Lopez
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 02/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/07/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 28-AS-20250130155839
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
GREATER LA AC/SC, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754
FACILITY NAME: SAVANT OF NORWALK
FACILITY NUMBER: 198603172
VISIT DATE: 02/07/2025
NARRATIVE
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(continued from 9099)

LPA interviewed four (4) staff and four (4) of four (4) staff denied the allegation. All four (4) staff stated that they would intervene if they ever witnessed any resident being inappropriate to another resident. LPA interviewed eight (8) residents and seven (7) of eight residents could not corroborate the allegation. R9 stated R1 was roommate and told R9 about the incident. R9 stated R9 did not witness the incident or any other similar incident since being at facility. All residents interviewed stated they like being at the facility and staff are kind and assist them with their needs. LPA was not able to interview R1 since R1 is no longer at facility and R1 contact information was not useful in contacting R1. There is insufficient evidence to support this allegation.

Based on interviews conducted, there is insufficient evidence to support the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted, and a copy of this report was given to David Hernandez.

NAME OF LICENSING PROGRAM MANAGER: Lisa Hicks
NAME OF LICENSING PROGRAM ANALYST: Alberto Lopez
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 02/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/07/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2