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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 198603695
Report Date: 03/08/2024
Date Signed: 03/08/2024 04:54:21 PM

Document Has Been Signed on 03/08/2024 04:54 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754
FACILITY NAME:GRANT SERENITY ON CHARLOTTE, INC.FACILITY NUMBER:
198603695
ADMINISTRATOR:KARAPETYAN, ANIFACILITY TYPE:
740
ADDRESS:5588 N.CHARLOTTE AVENUETELEPHONE:
(626) 427-1170
CITY:SAN GABRIELSTATE: CAZIP CODE:
91776
CAPACITY: 6CENSUS: 3DATE:
03/08/2024
TYPE OF VISIT:Post LicensingUNANNOUNCEDTIME BEGAN:
02:42 PM
MET WITH:Lediy Catarina Amaya, CaregiverTIME COMPLETED:
04:55 PM
NARRATIVE
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Licensing Program Analyst (LPA) Galarza arrived unannounced to conduct an Post Licensing inspection. LPA met with caregiver staff Lediy Catarina Amaya who provided a tour of the entire facility. Licensee Nvard Gevorkian was explained the purpose of the visit telephonically.

The Facility is licensed for six (6) elderly residents ages 60 and over. Currently there are three (3) residents residing at the facility. The inspection was completed using the CARE tools.



Observations:
  • LPA toured and inspected 6 resident rooms, 2 bathrooms, kitchen, 2-day perishable/7-day non-perishable food supply, medication storage area, activity areas, laundry area, garage, and outdoor areas were inspected. Sharps were observed secured in locked. The facility was free of odor, clean and in good repair. No obstructions were noted in hallways or living areas. Sufficient furniture and lighting was observed throughout the facility.
  • The hot water temperature in the 2 bathroom sinks measured 125.5 DF & 129.9 DF, and the kitchen sink water measured 125.7 DF. A citation was issued.
  • Centrally stored medications were reviewed. They were observed locked and inaccessible to residents.
  • Resident file records were reviewed. Resident files contained required documentation including updated emergency information.
  • Staff records were not reviewed because they were off-site. Per Title 22, All personnel records shall be available to the licensing agency to inspect, audit, and copy upon demand during normal business hours.
  • LPA checked criminal record clearances and staff (S1) is not cleared or associated to this facility. Civil penalty was assessed.
  • See Something Say Something complaint poster, Evacuation Routes and facility license were all posted as required.

In the areas that were evaluated, deficiencies were observed. Refer to LIC 809D.
This report was reviewed with Leidy Catarina Amaya Perez. A copy of the report and appeal rights were issued.
SUPERVISORS NAME: Lisa Hicks
LICENSING EVALUATOR NAME: Noemi Galarza
LICENSING EVALUATOR SIGNATURE: DATE: 03/08/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 03/08/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
Page: 3 of 11
Document Has Been Signed on 03/08/2024 04:54 PM - It Cannot Be Edited


Created By: Noemi Galarza On 03/08/2024 at 04:25 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754

FACILITY NAME: GRANT SERENITY ON CHARLOTTE, INC.

FACILITY NUMBER: 198603695

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 03/08/2024

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type A
Section Cited
CCR
87303(e)(2)
Maintenance and Operation
(e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degrees C) and not more than 120 degree F (49 degrees C).

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on observation, the licensee did not comply with the section cited above in that the bathrooms sink water measured 125.5 DF & 129.9 DF, and the kitchen sink water measured 125.7 DF; which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 03/09/2024
Plan of Correction
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Administrator shall adjust and test the hot water temperature today and tomorrow during every shift. Submit a hot water temperature log and pictures of the sink water readings.
Type A
Section Cited
CCR
87355(e)
Criminal Record Clearance
(e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility:

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on record review, the licensee did not comply with the section cited above in that staff (S1) began working on 2/26/2024 and is not cleared or associated to the facility, which poses an immediate health, safety or personal rights risk to persons in care. Civil penalty assessed.
POC Due Date: 03/09/2024
Plan of Correction
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Administrator shall obtain finger print clearance for staff (S1) and associate to the facility by tomorrow.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Lisa Hicks
LICENSING EVALUATOR NAME:Noemi Galarza
LICENSING EVALUATOR SIGNATURE:
DATE: 03/08/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 03/08/2024


LIC809 (FAS) - (06/04)
Page: 8 of 11
Document Has Been Signed on 03/08/2024 04:54 PM - It Cannot Be Edited


Created By: Noemi Galarza On 03/08/2024 at 04:25 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754

FACILITY NAME: GRANT SERENITY ON CHARLOTTE, INC.

FACILITY NUMBER: 198603695

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 03/08/2024

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type B
Section Cited
CCR
87412(a)
Personnel Records
(a) The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee. Each personnel record shall contain the following information:

This requirement is not met as evidenced by:
Deficient Practice Statement
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2
3
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Based on record review, the licensee did not comply with the section cited above in that personnel records for (S1 & S2) were not available for review, which poses/posed a potential health, safety or personal rights risk to persons in care.
NOTE: The facility admitted their first resident on 2/24/2024.
POC Due Date: 03/15/2024
Plan of Correction
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Administrator shall submit a copy of staff (S1 & S2) complete personnel records.
Section Cited
Deficient Practice Statement
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POC Due Date:
Plan of Correction
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4
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Lisa Hicks
LICENSING EVALUATOR NAME:Noemi Galarza
LICENSING EVALUATOR SIGNATURE:
DATE: 03/08/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 03/08/2024


LIC809 (FAS) - (06/04)
Page: 9 of 11
Document Has Been Signed on 03/08/2024 04:54 PM - It Cannot Be Edited


Created By: Noemi Galarza On 03/08/2024 at 04:33 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754

FACILITY NAME: GRANT SERENITY ON CHARLOTTE, INC.

FACILITY NUMBER: 198603695

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 03/08/2024

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type A
Section Cited
CCR
87303(e)(2)
Maintenance and Operation
(e) Water supplies and plumbing fixtures shall be maintained as follows: (e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degrees C) and not more than 120 degree F (49 degrees C).

This requirement is not met as evidenced by:
Deficient Practice Statement
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2
3
4
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above in [count] out of [total count] [(objects) (persons)] [identifiers] which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date:
Plan of Correction
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2
3
4
Type A
Section Cited
CCR
87355(e)
Criminal Record Clearance
(e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility:

This requirement is not met as evidenced by:
Deficient Practice Statement
1
2
3
4
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above in [count] out of [total count] [(objects) (persons)] [identifiers] which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date:
Plan of Correction
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2
3
4
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Lisa Hicks
LICENSING EVALUATOR NAME:Noemi Galarza
LICENSING EVALUATOR SIGNATURE:
DATE: 03/08/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 03/08/2024


LIC809 (FAS) - (06/04)
Page: 10 of 11
Document Has Been Signed on 03/08/2024 04:54 PM - It Cannot Be Edited


Created By: Noemi Galarza On 03/08/2024 at 04:33 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754

FACILITY NAME: GRANT SERENITY ON CHARLOTTE, INC.

FACILITY NUMBER: 198603695

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 03/08/2024

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type B
Section Cited
CCR
87412(a)
Personnel Records
(a) The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee. Each personnel record shall contain the following information:

This requirement is not met as evidenced by:
Deficient Practice Statement
1
2
3
4
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above in [count] out of [total count] [(objects) (persons)] [identifiers] which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date:
Plan of Correction
1
2
3
4
Section Cited
Deficient Practice Statement
1
2
3
4
POC Due Date:
Plan of Correction
1
2
3
4
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Lisa Hicks
LICENSING EVALUATOR NAME:Noemi Galarza
LICENSING EVALUATOR SIGNATURE:
DATE: 03/08/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 03/08/2024


LIC809 (FAS) - (06/04)
Page: 11 of 11