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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 200407399
Report Date: 02/27/2026
Date Signed: 02/27/2026 12:57:48 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/15/2026 and conducted by Evaluator Valerie Mireles
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20260115152915
FACILITY NAME:JOYFUL NOISE CHILD DEVELOPMENT CENTERFACILITY NUMBER:
200407399
ADMINISTRATOR:CARISSA CEDERBLOMFACILITY TYPE:
850
ADDRESS:40299 HWY 49TELEPHONE:
(559) 683-8663
CITY:OAKHURSTSTATE: CAZIP CODE:
93644
CAPACITY:84CENSUS: 10DATE:
02/27/2026
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Carissa CederblomTIME COMPLETED:
01:30 PM
ALLEGATION(S):
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Staff handled day care child in a rough manner
INVESTIGATION FINDINGS:
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On 02/27/2026, Licensing Program Analyst (LPA) Valerie Mireles conducted an unannounced complaint inspection. LPA met with Director Carissa Cederblom and a census was taken. The purpose of the inspection was to deliver the findings for the above complaint allegation.

This agency investigated the complaint alleging, “Staff handled day care child in a rough manner.” During the course of the investigation, LPA reviewed documentation pertinent to the investigation, interviewed the Complainant and day care staff. Based on staff interviews, Staff #5 escorted Child #1 by the wrist to prevent Child #1 from hitting, fleeing, and while Child #1 was pulling away. This resulted in redness to the child’s wrist. Children need to be in a safe, healthful, and comfortable environment. This poses a potential health and safety risk to children in care.

Per California Code of Regulations, Title 22, Division 12, Chapter 1, this deficiency is cited on the attached LIC 9099D. An exit interview conducted with Director Carissa Cederblom. A copy of this report and Appeal Rights were provided and discussed. A Notice of Site Visit Form is to be posted to parent's board and must remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joseph Pacheco
LICENSING EVALUATOR NAME: Valerie Mireles
LICENSING EVALUATOR SIGNATURE:

DATE: 02/27/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/27/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 04-CC-20260115152915
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: JOYFUL NOISE CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 200407399
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/27/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/20/2026
Section Cited
CCR
101223(a)(3)
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Personal Rights The licensee shall ensure that each child is accorded the following personal rights: To be free from …unusual punishment, infliction of pain, humiliation, intimidation …or other actions of a punitive nature... This requirement was not met as evidenced by:
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Director had all staff participate in a meeting reviewing Personal Rights, and provided a staff sign-in sheet and agenda to CCL. Staff #5 is no longer employed at Joyful Noise.
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Based on staff interviews, Staff #5 escorted Child #1 by the wrist to prevent Child #1 from hitting, fleeing, and while Child #1 was pulling away. This resulted in redness to the child’s wrist. This poses a potential risk to health, safety and personal rights to the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Joseph Pacheco
LICENSING EVALUATOR NAME: Valerie Mireles
LICENSING EVALUATOR SIGNATURE:

DATE: 02/27/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/27/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2