213000279-9-13-2022-05-CC-GLEG-CK4VVC-20221011164603

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 213000279
Report Date: 09/13/2022
Date Signed: 09/13/2022 11:50:53 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/06/2022 and conducted by Evaluator April Cowan

PUBLIC

COMPLAINT CONTROL NUMBER: 05-CC-20220906121548

FACILITY NAME:	REDEEMER PRESCHOOL AND DAY CARE		FACILITY NUMBER:	213000279
ADMINISTRATOR:	REILLY, INA		FACILITY TYPE:	850
ADDRESS:	123 KNIGHT DRIVE		TELEPHONE:	(415) 457-9500
CITY:	SAN RAFAEL	STATE: CA	ZIP CODE:	94901
CAPACITY:	55	CENSUS: 48	DATE:	09/13/2022
		UNANNOUNCED	TIME BEGAN:	10:05 AM
MET WITH:	Nancy Leo		TIME COMPLETED:	12:10 PM

ALLEGATION(S):

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- Director does not have the required preschool director qualifications

- Director does not spend a sufficient amount of time in the childcare

- Childcare is operating over ratio

INVESTIGATION FINDINGS:

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On September 13, 2022 at 10:05 AM, Licensing Program Analyst (LPA) Cowan conducted an initial complaint inspection. LPA met with site director, Nancy Loe and office administrator Kelly Mason, and the purpose of the inspection was explained. Present in the facility is site director, 9 staff, and 48 children in care.
During today's inspection, LPA toured facility and interviewed director and staff. LPA obtained Child Care Facility Roster, LIC 500 Personnel Report, Reporting Policy, a copy of submitted director's packet, and director's time card.
LPA reviewed Director's file and director has a current director's permit on file. Director is new and office administrator states that she has mailed and faxed documents to name the new director to licensing office. Director has shown her time card which shows that she has been at the facility every day since she has taken the position. During LPA's tour of the school, LPA observed proper rations in every classroom.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegations are unsubstantiated.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Garfield Leung
LICENSING EVALUATOR NAME: April Cowan
LICENSING EVALUATOR SIGNATURE:	DATE: 09/13/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/13/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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