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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 213000279
Report Date: 11/01/2023
Date Signed: 11/01/2023 11:11:43 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/23/2023 and conducted by Evaluator Hanson Leong
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20231023155022
FACILITY NAME:REDEEMER PRESCHOOL AND DAY CAREFACILITY NUMBER:
213000279
ADMINISTRATOR:MARCIA FRIEDRICHFACILITY TYPE:
850
ADDRESS:123 KNIGHT DRIVETELEPHONE:
(415) 457-9500
CITY:SAN RAFAELSTATE: CAZIP CODE:
94901
CAPACITY:55CENSUS: 45DATE:
11/01/2023
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Marcia FriedrichTIME COMPLETED:
11:25 AM
ALLEGATION(S):
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9
Staff yell at children in care.
INVESTIGATION FINDINGS:
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On 11/1/2023, Licensing Program Analyst (LPA) Hanson Leong, made an unannounced complaint visit to the child daycare facility listed above. The LPA was granted entry by the Director, Marcia Friedrich. The LPA explained the purpose of the visit to Ms. Friedrich. All individuals listed on the facility’s roster have been granted permission to work or be present in a childcare facility. The LPA observed 8 staff members supervising 45 preschool aged children. The facility is operating within its capacity and in accordance with the required ratio of staff to children.

All relevant information was gathered and analyzed during the LPA investigation, and all parties involved were contacted and interviewed. Based on information obtained from the LPA investigation, the allegation listed above, may have happened or are valid, there is not a preponderance of evidence to prove the violation did or did not occur, therefore, the above allegation is found to be unsubstantiated.
***See Page 2***

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Hanson Leong
LICENSING EVALUATOR SIGNATURE:

DATE: 11/01/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/01/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 05-CC-20231023155022
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
FACILITY NAME: REDEEMER PRESCHOOL AND DAY CARE
FACILITY NUMBER: 213000279
VISIT DATE: 11/01/2023
NARRATIVE
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Continued, Page 2
A copy of today’s report was given to Marcia Friedrich. The Notice of Site Visit was given to Marcia Friedrich and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Exit interview conducted and report was reviewed with Marcia Friedrich.
SUPERVISORS NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Hanson Leong
LICENSING EVALUATOR SIGNATURE:

DATE: 11/01/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/01/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2