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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 214005394
Report Date: 09/08/2025
Date Signed: 09/08/2025 04:37:39 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/26/2025 and conducted by Evaluator Jaclyn Naves
COMPLAINT CONTROL NUMBER: 05-CC-20250826161345
FACILITY NAME:BRIGHT STARS CHILDREN'S CENTERFACILITY NUMBER:
214005394
ADMINISTRATOR:TALEBOO, NAHIDFACILITY TYPE:
850
ADDRESS:1055 LAS OVEJAS AVENUE, #200TELEPHONE:
(415) 310-7543
CITY:SAN RAFAELSTATE: CAZIP CODE:
94903
CAPACITY:40CENSUS: DATE:
09/08/2025
UNANNOUNCEDTIME BEGAN:
03:44 PM
MET WITH:Nahid TalebooTIME COMPLETED:
04:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff do not ensure center is in good repair.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On September 8, 2025., Licensing Program Analysts (LPAs) Naves and Van conducted an unannounced inspection to finalize this complaint and deliver the findings to the Center. LPAs met with the Director, Nahid Taleboo. The purpose of the inspection was explained, and entry to the Center was granted. 4 staff members, including the director, supervised 9 children today. The teachers-to-children ratio was met.

As part of the investigation, interviews were conducted, observations were made, and all relevant documents were collected and reviewed. Based on observations conducted on September 2 and today, LPAs did not observe any sunshade covers or tarps exhibiting sagging that was low enough to potentially pose a risk to children in care. Furthermore, the LPAs did not observe any ropes used to secure the sunshades/tarps that were dangling, which would allow children the opportunity to tug or pull on them.

The Department has investigated the allegations mentioned above. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegations are Unsubstantiated.

A notice of site visit was given and must remain posted for 30 days.

An exit inspection was conducted with the Director Nahid Taleboo.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ali Zebila
LICENSING EVALUATOR NAME: Jaclyn Naves
LICENSING EVALUATOR SIGNATURE:

DATE: 09/08/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/08/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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