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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 214005455
Report Date: 08/08/2024
Date Signed: 08/08/2024 12:23:53 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/07/2024 and conducted by Evaluator Nathan Garcia
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20240607094936
FACILITY NAME:NORTH MARIN COMMUNITY SERVICES(PS)FACILITY NUMBER:
214005455
ADMINISTRATOR:PADDACK, CHERYLFACILITY TYPE:
850
ADDRESS:680 WILSON AVETELEPHONE:
(415) 892-1643
CITY:NOVATOSTATE: CAZIP CODE:
94947
CAPACITY:39CENSUS: 24DATE:
08/08/2024
UNANNOUNCEDTIME BEGAN:
11:41 AM
MET WITH:Emily Bugos/Cheryl PaddackTIME COMPLETED:
12:45 PM
ALLEGATION(S):
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9
Staff handles day care children in an inappropriate manner.
Staff speaks to day care children in an inappropriate manner.
Staff inappropriately disciplines day care children.
INVESTIGATION FINDINGS:
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On August 8, 2024, Licensing Program Analyst (LPA), Garcia conducted a conclusionary complaint inspection and met with director, Emily Bugos and CEO, Cheryl Paddack to discuss the allegations above. Purpose of the inspection was explained. Present were 5 teachers with 24 children.

During the course of the investigation, interviews were conducted with staff members in preschool classrooms, and relevant documents were gathered. Based on LPA interviews, and relevant documents, there are no sufficient evidence to prove that the facility "staff handles day care children in an inappropriate manner", "staff speaks to day care children in an inappropriate manner" and "staff inappropriately disciplines day care children." Although the allegation may have happened or is valid, there's no preponderance of evidence to prove the alleged violations did or did not occur. Therefore, the allegations are Unsubstantiated.

LPA conducted exit interview with Director. Report and Notice of Site Visit was provided.
Notice of Site Visit shall be posted for 30 consecutive days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Nathan Garcia
LICENSING EVALUATOR SIGNATURE:

DATE: 08/08/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/08/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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