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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 214005557
Report Date: 03/04/2024
Date Signed: 03/04/2024 12:26:49 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/19/2024 and conducted by Evaluator Hanson Leong
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20240119104352
FACILITY NAME:BRIGHT STARS CHILDREN'S CENTERFACILITY NUMBER:
214005557
ADMINISTRATOR:TALEBLOO, NAHIDFACILITY TYPE:
850
ADDRESS:199 GREENFIELDTELEPHONE:
(415) 310-7543
CITY:SAN RAFAELSTATE: CAZIP CODE:
94901
CAPACITY:20CENSUS: 9DATE:
03/04/2024
UNANNOUNCEDTIME BEGAN:
11:06 AM
MET WITH:Irna De LeonTIME COMPLETED:
12:40 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
- Staff handled day care child in a rough manner

- Staff used inappropriate discipline practices with day care child
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 3/4/2024, Licensing Program Analyst (LPA) Hanson Leong conducted an unannounced complaint visit to the child care center listed above. During today’s visit, the LPA met the facility representative, Irma De Leon. The purpose of the visit was to deliver the findings and to close out the complaint. The director was informed of the reason for today's visit by the LPA. During today's visit, nine preschool-aged children were present in the center. Present in the center with fingerprint clearance included the director and two staff members. The center is operating within its capacity and in accordance with the required ratio of staff to children.

All relevant information was collected and analyzed, and all parties involved were contacted and interviewed during the LPA investigation. Based on information obtained from the LPA investigation, the allegations listed above were unsubstantiated, meaning the allegations may have happened or are valid. There is no preponderance of evidence to prove the violations did or did not occur.

A copy of today’s report was given to Irma De Leon. A Notice of Site Visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Irma De Leon.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Hanson Leong
LICENSING EVALUATOR SIGNATURE:

DATE: 03/04/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/04/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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