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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 214005557
Report Date: 02/04/2026
Date Signed: 02/04/2026 01:00:15 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/14/2025 and conducted by Evaluator Jaclyn Naves
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20251114095846
FACILITY NAME:BRIGHT STARS CHILDREN'S CENTERFACILITY NUMBER:
214005557
ADMINISTRATOR:TALEBLOO, NAHIDFACILITY TYPE:
850
ADDRESS:199 GREENFIELDTELEPHONE:
(415) 310-7543
CITY:SAN RAFAELSTATE: CAZIP CODE:
94901
CAPACITY:20CENSUS: 15DATE:
02/04/2026
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Nahid TaleblooTIME COMPLETED:
01:20 PM
ALLEGATION(S):
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Staff handling children in an innaproriate manner
Staff did not provide an incident report to parent
INVESTIGATION FINDINGS:
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On February 4,2026 Licensing program analysts (LPAs) Naves and Van conducted a subsequent complaint inspection to the above allegations. LPAs met with Lead Teacher Irma De Leon and explained the inspection's purpose. A short time later Director Nahid Talebloo arrived during the inspection; LPAs inspected the center for any health & safety concerns and made observations. Today, 3 staff including the director, supervised 15 preschool age children.

During the course of the investigation, staff, children, and parent interviews and observations were conducted. Based on information obtained from the LPA investigation, the preponderance of evidence standard has been met. Therefore, the above allegations are found to be substantiated.

cont pg 2 >>>>
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ali Zebila
LICENSING EVALUATOR NAME: Jaclyn Naves
LICENSING EVALUATOR SIGNATURE:

DATE: 02/04/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/04/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 05-CC-20251114095846
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: BRIGHT STARS CHILDREN'S CENTER
FACILITY NUMBER: 214005557
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/04/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
02/05/2026
Section Cited
CCR
101223(a)(3)
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101223 Personal Rights(a)(3).. The licensee shall ensure that each child is accorded the following personal rights:(3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to...
This requirement was not evidenced by:
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Director will do a retraining on personal rights and will send LPA documentation with training and all employees signing and acknowledging having received training.Plan of correction will need to be submitted to LPA no later than end of business day 2/5/2026 by email.
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Based on interviews it was found that the facility did not comply with the cited section above it was determined children in care had been handled in an innapropriate manner by a staff member
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Ali Zebila
LICENSING EVALUATOR NAME: Jaclyn Naves
LICENSING EVALUATOR SIGNATURE:

DATE: 02/04/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/04/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 05-CC-20251114095846
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: BRIGHT STARS CHILDREN'S CENTER
FACILITY NUMBER: 214005557
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/04/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/13/2026
Section Cited
CCR
101212(d)
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101212 reporting requirements (d) Upon the occurrence, during the operation of the child care center of any of the events specified in (d)(1) below, a report shall be made to the Department by telephone or fax within the Department's next working day and during its normal business hours. In addition, a written report containing the information specified in (d)(2) below shall be submitted to the Department within seven days following the occurrence of such event.
This requirement was not met as evidenced by:
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Director will review reporting requirement regulation and submit to LPA a plan on what she has reviewed and a plan on how to prevent this deficiency from occurring again. Plan will be submitted to LPA by end of business day 2/13/2026 by email.
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Based on interview and record review the center did not comply with the cited section above the center did not report to licensing or to parents an incident report
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Ali Zebila
LICENSING EVALUATOR NAME: Jaclyn Naves
LICENSING EVALUATOR SIGNATURE:

DATE: 02/04/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/04/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 05-CC-20251114095846
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
FACILITY NAME: BRIGHT STARS CHILDREN'S CENTER
FACILITY NUMBER: 214005557
VISIT DATE: 02/04/2026
NARRATIVE
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page 2

See 809D for deficiencies cited today.

LPAs Naves and Van informed Director Nahid Talebloo that this report dated February 4, 2026 document(s) 1 Type A citation which shall be posted for 30 consecutive days as there is/are immediate risk(s) to the health, safety, or personal rights of children in care.

Also, LPAs Naves and Van informed the Director Nahid Talebloo to provide a copy of this licensing report dated February 4, 2026 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224 ), or other written statement, must be placed in the child's file for verification.

Exit interview conducted and report was reviewed with the licensee Director Nahid Talebloo
SUPERVISORS NAME: Ali Zebila
LICENSING EVALUATOR NAME: Jaclyn Naves
LICENSING EVALUATOR SIGNATURE:

DATE: 02/04/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/04/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 4