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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 233008242
Report Date: 01/15/2026
Date Signed: 01/15/2026 02:26:40 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/16/2025 and conducted by Evaluator Robert Maciel
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20251016125348
FACILITY NAME:STULTZ FAMILY CHILD CARE HOMEFACILITY NUMBER:
233008242
ADMINISTRATOR:STULTZ, TONYAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(707) 391-1010
CITY:UKIAHSTATE: CAZIP CODE:
95482
CAPACITY:14CENSUS: 9DATE:
01/15/2026
UNANNOUNCEDTIME BEGAN:
09:43 AM
MET WITH:Tonya StultzTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Licensee isolates daycare child while in care
INVESTIGATION FINDINGS:
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A subsequent complaint investigation was made to the facility today by Licensing Program Analyst (LPA) Robert Maciel to deliver findings who met with Licensee Tonya Stultz (LS). It has been alleged that the Licensee isolated daycare children while in care, specifically in a play pen in a bedroom.

During today’s visit, LPA interviewed LS, an assistant (A1), and a child (C2). During the course of the investigation, LPA interviewed adults (RP, A1, and A2), parents (P6, P7, P10, P8, and P15), and children (C2, C3, C4, and C5), and reviewed documents. During interviews with children, C3 stated that they were put in the baby bed, C4 stated that C7 and C14 went into the baby bed because they hit C4, and C5 stated that when babies were bad at movie time, LS would put them in the baby bed for nap time. C4 and C5 both indicated that the baby bed was the play pen in a bedroom next to the kitchen. During interviews with parents, P15 stated that C15 was placed in a crib for time out. Continued on LIC9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Robert Maciel
LICENSING EVALUATOR SIGNATURE:

DATE: 01/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/15/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/16/2025 and conducted by Evaluator Robert Maciel
COMPLAINT CONTROL NUMBER: 01-CC-20251016125348

FACILITY NAME:STULTZ FAMILY CHILD CARE HOMEFACILITY NUMBER:
233008242
ADMINISTRATOR:STULTZ, TONYAFACILITY TYPE:
810
ADDRESS:516 SOUTH SPRING STREETTELEPHONE:
(707) 391-1010
CITY:UKIAHSTATE: CAZIP CODE:
95482
CAPACITY:14CENSUS: DATE:
01/15/2026
UNANNOUNCEDTIME BEGAN:
09:43 AM
MET WITH:Tonya StultzTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Licensee does not provide adequate supervision.

Licensee posts daycare children without proper authorization.
INVESTIGATION FINDINGS:
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A subsequent complaint investigation was made to the facility today by Licensing Program Analyst (LPA) Robert Maciel to deliver findings who met with Licensee Tonya Stultz (LS). It has been alleged that the Licensee does not provide adequate supervision, specifically that the Licensee leaves the children alone in the playroom, and Licensee posted pictures of daycare children without proper authorization.

During today’s visit, LPA interviewed LS, an assistant (A1), and a child (C2). During the course of the investigation, LPA interviewed adults (RP, A1, and A2), parents (P6, P7, P10, P8, and P15), and children (C2, C3, C4, and C5), and reviewed documents. During visits on 9/12/25, 10/21/25, 11/24/25, and 1/15/26, LPA did not observe any incidents resulting in a lack of supervision. During interview with adults, A2 stated they observed the daycare children on the front deck eating with only one adult present. During interviews with parents, P6, P7, and P10 stated that LS did not take a long time to answer the door when arriving to pick up or drop off their children.
Continued on LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Robert Maciel
LICENSING EVALUATOR SIGNATURE:

DATE: 01/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/15/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 01-CC-20251016125348
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: STULTZ FAMILY CHILD CARE HOME
FACILITY NUMBER: 233008242
VISIT DATE: 01/15/2026
NARRATIVE
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During an interview on 1/15/26, LS stated that she will only leave the children alone in the nap room when they're sleeping or when she has to go to the kitchen to grab something and only for a very short time. Review of a file for a child (C1) showed that the parent of C1 did not give permission for the Licensee to use pictures for public use, only for personal use. During an interview on 10/21/25, LS stated that for parents who don’t give permission to post pictures of their children on social media, the children’s faces are covered with an emoji. On 1/15/26, LS stated that she was unaware that the photo permission form for C1 did not have the public use unsigned, however, after posting pictures of C1 to Facebook while C1 was enrolled, she did not receive any request from C1's parents to have the pictures removed and was not contacted by C1's parent regarding the photo permission form. During interview with adults, C1's parent confirmed that they had not contacted LS upon seeing a picture of C1 on Facebook regarding the photo permission. Review of screenshots taken from the Facebook page “Ms. Tonya's TLC Playcare" show C1 included in photo’s posted on 8/14/25, 8/26/25, and 9/5/25 with their face unconcealed.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. Appeal rights were provided and exit interview conducted. The Notice of Site Visit must be posted for 30 days.
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Robert Maciel
LICENSING EVALUATOR SIGNATURE:

DATE: 01/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/15/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 01-CC-20251016125348
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: STULTZ FAMILY CHILD CARE HOME
FACILITY NUMBER: 233008242
VISIT DATE: 01/15/2026
NARRATIVE
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During interviews on 10/21/25 and 1/15/26, LS stated that the infant nap room was used in the past for younger infants who needed it to sleep, the most recent child who used it was C9 who transitioned to the playroom in September of 2025, and that no children have been placed in the nap room play pen for time-out.

Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegations are found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D. Appeal rights were provided and exit interview conducted. The Notice of Site Visit must be posted for 30 days.
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Robert Maciel
LICENSING EVALUATOR SIGNATURE:

DATE: 01/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/15/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 01-CC-20251016125348
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: STULTZ FAMILY CHILD CARE HOME
FACILITY NUMBER: 233008242
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/15/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
01/29/2026
Section Cited
CCR
102423(a)(2)
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(2) To receive safe, healthful, and comfortable accommodations, furnishings, and equipment.

This requirement was not met as evidenced by:
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Licensee stated she would review the requirements and submit a statement attesting to her understanding of the regulation and send a copy to LPA by email at robert.maciel@dss.ca.gov by 1/29/26.
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Based on child and parent interview, the Licensee has used a play pen in a bedroom formerly used for napping infants to give children timeouts, two of which were two years or older
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Robert Maciel
LICENSING EVALUATOR SIGNATURE:

DATE: 01/15/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/15/2026
LIC9099 (FAS) - (06/04)
Page: 5 of 5