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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 233008242
Report Date: 01/15/2026
Date Signed: 01/15/2026 02:27:04 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/19/2025 and conducted by Evaluator Robert Maciel
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20251019174045
FACILITY NAME:STULTZ FAMILY CHILD CARE HOMEFACILITY NUMBER:
233008242
ADMINISTRATOR:STULTZ, TONYAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(707) 391-1010
CITY:UKIAHSTATE: CAZIP CODE:
95482
CAPACITY:14CENSUS: 9DATE:
01/15/2026
UNANNOUNCEDTIME BEGAN:
12:01 PM
MET WITH:Tonya StultzTIME COMPLETED:
02:36 PM
ALLEGATION(S):
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Provider does not provide adequate supervision resulting in daycare child sustaining bruises.

Provider leaves day care child in highchair for an extended period of time.

Provider does not ensure home is clean and sanitized.

Provider is operating out of ratio.
INVESTIGATION FINDINGS:
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A subsequent complaint investigation was made to the facility today by Licensing Program Analyst (LPA) Robert Maciel to deliver findings who met with Licensee Tonya Stultz (LS). It has been alleged that licensee does not provide adequate supervision resulting in daycare child sustaining bruises, left a day care child in a highchair for an extended period of time, does not ensure home is clean and sanitized, and is operating out of ratio.

During today’s visit, LPA interviewed LS, an assistant (A1), and a child (C2). During the course of the investigation, LPA interviewed adults (RP, A2, and A3), parents (P6, P7, P10, P8, and P15), and children (C2, C3, C4, and C5), and reviewed documents. During interviews with LS, A1, and children, LS stated that there was a child (C1) who banged their head on the floor in the facility just after being dropped off in front of C1’s parent, C1 would scream and bang their head on the floor about 6 times in a row and that LS would go over and pick them up so they would stop. It only happened about 4 or 5 times in total. Continued on LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Robert Maciel
LICENSING EVALUATOR SIGNATURE:

DATE: 01/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/15/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 01-CC-20251019174045
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: STULTZ FAMILY CHILD CARE HOME
FACILITY NUMBER: 233008242
VISIT DATE: 01/15/2026
NARRATIVE
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 A1 stated that they did not directly observe any instances of C1 banging their own head on the floor but was told about it by LS. During interviews with parents, P7 stated that C7 fed in a highchair while enrolled at the facility and C7 didn’t show any change in feeding behavior at home. During interviews with LS, A1, LS stated there have not been any children in the last year who used a highchair and A1 stated that they don't remember any children using a highchair since A1 has been assisting. No other parents interviewed stated their children used a high chair at the facility. During interviews with parents and adults, P6, P7, P8, P10, and A2 stated that they did not have any concerns with the cleanliness level of the home or of their children after pick up. During visits on 9/12/25, 10/21/25, 11/24/25, and 1/15/26, LPA observed that both LS and A1 present in the home, operating within ratio requirements. LPA observed that the was facility was clean and did not contain any visible filth. During interviews with parents and adults, P8 stated that LS told her she usually has 14 children present, P7 stated that she has not seen more than 8 children at one time, and P6 stated that she usually sees five or six children during pick up and drop off. LS stated that she currently has 10 children enrolled, has not had 14 children enrolled since summer of 2025, and that she would never care for children beyond her capacity. A1 stated that LS and A1 are always present in the home together.

Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred, and the findings are unsubstantiated. Appeal rights were provided and exit interview conducted. The Notice of Site Visit must be posted for 30 days.
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Robert Maciel
LICENSING EVALUATOR SIGNATURE:

DATE: 01/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/15/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2