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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 233010221
Report Date: 06/22/2023
Date Signed: 06/22/2023 12:58:50 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/04/2023 and conducted by Evaluator Amy Strother
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20230404120500
FACILITY NAME:MACIAS, VERONICA FCCHFACILITY NUMBER:
233010221
ADMINISTRATOR:VERONICA MACIASFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(707) 870-1920
CITY:UKIAHSTATE: CAZIP CODE:
95482
CAPACITY:14CENSUS: 10DATE:
06/22/2023
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Veronica MaciasTIME COMPLETED:
01:15 PM
ALLEGATION(S):
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Adult in day-care went to the bathroom in front of day-care child.
INVESTIGATION FINDINGS:
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A follow-up compliant investigation visit was made by Licensing Program Analyst (LPA), Amy Strother to investigate an allegation filed against the facility. It has been alleged that an adult in the day-care went to the bathroom in front of a day-care child. LPA met with Licensee, Veronica Macias (L1).
During today’s follow-up visit, interviews were conducted. The Licensee (L1), assistants (S1 & S2) and the Licensee’s husband (A2) were interviewed today beginning at 10:10am. 3 children, Child 2 – Child 4 (C2 – C4) were qualified and interviewed beginning at 11:22am.

Previous investigation visits were made to the facility by LPA Strother and Mohr on 04/06/23 and by the Department’s Investigations Branch (IB) Investigators S. Guerra and J. LaGrange on 05/16/23. During the investigation on 04/06/23, LPAs obtained a current roster of children in care and made observations. IB investigators conducted an interview with Licensee (L1) on 05/16/23, Adult 1 (A1) on 05/18/23 and with Child 1 (C1) on 05/31/23. During the interview conducted by IB investigators, C1 did not make any disclosure or allegation.
Continue on LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Alexis Hollon
LICENSING EVALUATOR NAME: Amy Strother
LICENSING EVALUATOR SIGNATURE:

DATE: 06/22/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/22/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 01-CC-20230404120500
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: MACIAS, VERONICA FCCH
FACILITY NUMBER: 233010221
VISIT DATE: 06/22/2023
NARRATIVE
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During the interview with IB investigator on 05/16/23 and again today, L1 stated that only children use the bathroom in the daycare area and adults use the bathroom inside of the home, in the off-limits area. L1 stated that although no parent has ever asked to use the bathroom, if they did she would direct them to use the bathroom inside of the house. During today’s investigation at 10:15am, L1 denied the allegation, stating that no adult has ever gone to the bathroom in front of a day-care child. Interviews with S1, and A2 corroborated what L1 stated, both stating that no adults have ever used the daycare bathroom and no children have entered the off-limits areas were the adults use the bathroom, denying that an adult has ever used the bathroom in front of a daycare child. S2 stated that there was one time that the bathroom in the main house was occupied, and it was an emergency, so she did use the bathroom in the playroom, but that the door was closed, and the children could not see her. L1, S1, S2 and A2 all stated that they have never changed out of clothing in front of a day care child. LPA Strother observed only children using the daycare area bathroom during the visit on 04/06/23 and again during today’s visit. During interviews with children C2-C4, they all stated that they have never observed any adult use the bathroom or change clothes in front of them and that teachers close the door when they use the bathroom and that they use the bathroom upstairs.

Based on available information and interviews conducted, although the allegations may have happened or are valid, there is not a preponderance of evidence to support the allegation, therefore the allegation is unsubstantiated.
All licensing reports are public information and must be made available upon request for at least three years. This report was read and reviewed with the licensee, Veronica Macias.

There were no Title 22 deficiencies cited during today's inspection.

The Notice of Site Visit shall be posted for 30 days from today’s visit. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Alexis Hollon
LICENSING EVALUATOR NAME: Amy Strother
LICENSING EVALUATOR SIGNATURE:

DATE: 06/22/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/22/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2