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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 274405087
Report Date: 09/24/2025
Date Signed: 09/24/2025 11:08:35 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/29/2025 and conducted by Evaluator Fermin Campos-Jaramillo
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20250729155314
FACILITY NAME:ORTIZ, MARIA & ROCHA, JOSEFACILITY NUMBER:
274405087
ADMINISTRATOR:ORTIZ, MARIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(831) 633-8721
CITY:CASTROVILLESTATE: CAZIP CODE:
95012
CAPACITY:14CENSUS: 10DATE:
09/24/2025
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Maria Ortiz and Jose RochaTIME COMPLETED:
11:15 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff hit daycare child
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Fermin Campos-Jaramillo met with Maria Ortiz & Jose Rocha licensees. LPA explained to the licensee the purpose of today's visit is: Deliver the investigation findings on the above-mentioned allegation. LPA observed The licensees were providing care to 10 children including 2 infants and 8 preschool age children. The licensees were working in compliance with ratio and capacity today.
The LPA has interviewed the licensees and some of the children, and has called the reporting party (RP), and the parents of the children attending the FCCH.
Based on the available evidence, it is concluded that although the allegation listed on this complaint may have happened, or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. The allegation is therefore UNSUBSTANTIATED.

No deficiencies were cited today.
Due to technical difficulties the report and the Notice of Site Visit was emailed to licensee Maria Ortiz.
Licensee printed the Notice of Site Visit and posted by the entrance and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Susy Cervantes
LICENSING EVALUATOR NAME: Fermin Campos-Jaramillo
LICENSING EVALUATOR SIGNATURE:

DATE: 09/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/24/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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