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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 275202849
Report Date: 08/27/2025
Date Signed: 08/29/2025 12:56:19 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO ASC, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/23/2025 and conducted by Evaluator Sarah Hurt
PUBLIC
COMPLAINT CONTROL NUMBER: 24-AS-20250823144243
FACILITY NAME:IVY PARK AT SALINASFACILITY NUMBER:
275202849
ADMINISTRATOR:POST, SARAFACILITY TYPE:
740
ADDRESS:1320 PADRE DRIVETELEPHONE:
(831) 754-5532
CITY:SALINASSTATE: CAZIP CODE:
93901
CAPACITY:185CENSUS: 171DATE:
08/27/2025
UNANNOUNCEDTIME BEGAN:
02:30 PM
MET WITH:Administrator, Sara PostTIME COMPLETED:
07:15 PM
ALLEGATION(S):
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Staff did not assist residents during an emergency alarm event.
Licensee did not ensure elevator was maintained in good repair.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Sarah Hurt conducted an unannounced facility visit to investigate the allegations listed above. LPA met with facility Administrator Sara Post, and explained the purpose of today's visit.

Regarding the allegation staff did not assist residents during an emergency alarm event. Based on interviews conducted there was no actual fire or emergency, no residents were trapped in the elevator, and no resident required evacuation or staff intervention. While the Reporting Party expressed concern that resident was startled by the alarm, there is no evidence that staff failed to respond appropriately or that the facility neglected to maintain the elevator in good repair. Therefore, this complaint is deemed unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.



Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Brenda Chan
LICENSING EVALUATOR NAME: Sarah Hurt
LICENSING EVALUATOR SIGNATURE:

DATE: 08/27/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/27/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 24-AS-20250823144243
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO ASC, 1314 E SHAW AVE
FRESNO, CA 93710
FACILITY NAME: IVY PARK AT SALINAS
FACILITY NUMBER: 275202849
VISIT DATE: 08/27/2025
NARRATIVE
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Regarding the allegation Licensee did not ensure elevator was maintained in good repair. Based on interviews conducted, the investigation revealed that a maintenance technician was working on a separate alarm system when the fire alarm was accidentally triggered. As designed, the elevator ceased operation in response to the alarm; however, the elevator was in good working order outside of the alarm activation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.


No deficiencies cited Per Title 22 Regulations. Exit interview conducted with Sara Post and a copy of this report provided.
SUPERVISORS NAME: Brenda Chan
LICENSING EVALUATOR NAME: Sarah Hurt
LICENSING EVALUATOR SIGNATURE:

DATE: 08/27/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/27/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2