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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 277209403
Report Date: 10/07/2025
Date Signed: 10/08/2025 12:35:21 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO ASC, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/02/2025 and conducted by Evaluator Sarah Hurt
COMPLAINT CONTROL NUMBER: 24-AS-20251002122541
FACILITY NAME:R&A MANORFACILITY NUMBER:
277209403
ADMINISTRATOR:ESPIRIDION, RITCHIEFACILITY TYPE:
740
ADDRESS:1533 COUGAR DR.TELEPHONE:
(831) 869-6957
CITY:SALINASSTATE: CAZIP CODE:
93905
CAPACITY:6CENSUS: 2DATE:
10/07/2025
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:Licensee, Ritchie EspiridionTIME COMPLETED:
05:00 PM
ALLEGATION(S):
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9
Staff spoke to resident in an inappropriate manner.
Staff handled resident in a physically inappropriate manner.
Staff did not respond to resident's requests for assistance in a timely manner.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Sarah Hurt conducted an unannounced facility visit to investigate/ deliver findings on the allegations listed above. LPA met with facility Licensee Ritchie Espiridion, and explained the purpose of today's visit


Regarding the allegation Staff spoke to resident in an inappropriate manner. LPA interviewed two facility residents, Resident 1's family members, and facility staff. LPA also reviewed Resident 1resident record. There is no evidence suggesting Resident 1 is being spoken to inappropriately to by facility staff. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Brenda Chan
LICENSING EVALUATOR NAME: Sarah Hurt
LICENSING EVALUATOR SIGNATURE:

DATE: 10/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/07/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 24-AS-20251002122541
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO ASC, 1314 E SHAW AVE
FRESNO, CA 93710
FACILITY NAME: R&A MANOR
FACILITY NUMBER: 277209403
VISIT DATE: 10/07/2025
NARRATIVE
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Regarding the allegation Staff handled resident in a physically inappropriate manner. LPA interviewed facility residents, Resident 1's family members, and facility staff. LPA also reviewed Resident 1's resident record. There is no evidence suggesting facility staff is handling Resident 1 in a physically inappropriate manner. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.


Regarding the allegation Staff did not respond to resident's requests for assistance in a timely manner. LPA interviewed facility residents and there is no evidence suggesting the facility staff is not responding to the residents request for assistance. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.


No deficiencies cited Per Title 22 Regulations.

Exit interview conducted with facility Licensee , and a copy of this report provided.
SUPERVISORS NAME: Brenda Chan
LICENSING EVALUATOR NAME: Sarah Hurt
LICENSING EVALUATOR SIGNATURE:

DATE: 10/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/07/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2