300600328-9-7-2023-06-CC-PMAA-CVPS9J-20230915134047

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 300600328
Report Date: 09/07/2023
Date Signed: 09/07/2023 02:35:21 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/07/2023 and conducted by Evaluator Cindy Nguyen

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20230707125928

FACILITY NAME:	SHORELINE CHRISTIAN PRESCHOOL		FACILITY NUMBER:	300600328
ADMINISTRATOR:	MANCILLAS, CYNTHIA		FACILITY TYPE:	850
ADDRESS:	10350 ELLIS AVENUE		TELEPHONE:	(714) 962-6886
CITY:	FOUNTAIN VALLEY	STATE: CA	ZIP CODE:	92708
CAPACITY:	240	CENSUS: 54	DATE:	09/07/2023
		UNANNOUNCED	TIME BEGAN:	01:30 PM
MET WITH:	Acting Director, Melida Toscano		TIME COMPLETED:	03:00 PM

ALLEGATION(S):

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Staff are not qualified.
Uncleared adults working at the facility.

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPAs) Cindy Nguyen and Romy Castanon conducted an unannounced complaint investigation. This is a continuation of the investigation initiated on 07/13/2023. LPAs met with Acting Director, Melida Toscano, who accompanied LPA on a tour of the facility. Census was taken as follow: 15 napping toddlers, 39 napping preschool children with 8 staff members. A review of staff criminal records indicates all facility staff or individuals who require caregiver background checks have received a criminal record clearance or exemption and a child abuse index clearance.

On 07/07/2023 a complaint was filed with the Department alleging that facility staff are not qualified and uncleared adults working at the facility. During the investigation, LPA Nguyen conducted 2 physical plant inspection, interviewed 6 staff members, LPA Lucero interviewed 11 preschool children, reviewed 12 personnel records, obtained a copy of the personnel report and a copy of the children's roster.

Continued on 9099C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Cindy Nguyen
LICENSING EVALUATOR SIGNATURE:	DATE: 09/07/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/07/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20230707125928

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: SHORELINE CHRISTIAN PRESCHOOL	FACILITY NUMBER: 300600328
	VISIT DATE: 09/07/2023

NARRATIVE

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Page 9099C

Complainant stated unqualified and not fingerprinted staff in the classrooms presents a huge safety concern for the safety of the children in care. It has also been disclosed that the staff haven’t started any early childhood course work. No additional information was provided from the complainant.

During the staff interviews, all 6 interviewed staff deny any uncleared adult or unqualified staff working at the facility. Staff #1 (S1) stated. “Ever since Covid it has been hard to get staff in this field however we are lucky to have our internal substitute staff who can help when needed”.

LPA Lucero interviewed 11 preschool children. The eleven children interviewed were able to provide LPA Lucero the names of their teacher/s. No disclosures were made by children.

During the two physical plant inspection on 07/13/23 and 09/07/23 LPA confirmed that facility staff or individuals who require caregiver background checks have received a criminal record clearance or exemption and a child abuse index clearance.

LPA reviewed 12 personnel record and personnel report LIC 500, all staff providing care and supervision have a criminal record clearance and qualified, based on record review. LPA also crossed reference the names of the teachers that the children interviewed provided .

Based on the information gathered from LPAs interview 6 staff members, 11 preschool children, reviewed 12 personnel records, personnel report and the two physical plants inspection, there is insufficient evidence to corroborate the allegations that unqualified and not fingerprinted staff working at the facility. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are UNSUBSTANTIATED.

Exit interview was conducted with Acting Director, Melida Toscano. Notice of Site Visit was posted during the visit. Licensees was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. Director was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager to the address listed above.

SUPERVISORS NAME: Patricia Magana
LICENSING EVALUATOR NAME: Cindy Nguyen
LICENSING EVALUATOR SIGNATURE:	DATE: 09/07/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/07/2023

LIC9099 (FAS) - (06/04)

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